Part Time Branch Sales Associate

Carrier Enterprise•Herndon, VA

3d•Onsite

About The Position

Carrier Enterprise, a national distributor of residential and light commercial HVAC products, parts, and supplies, is seeking a part-time Branch Sales Associate. The associate serves as the face of the branch, providing customer service, product knowledge, and support to HVAC/R professionals and contractors. The position offers a steady schedule and is eligible for performance-based bonuses and incentives. The role may require occasional travel to other locations for training, professional development, meetings, or other work-related activities, with advance notice when possible.

Requirements

Prior customer service experience.
Experience leading people in a retail environment.
Demonstrated ability to rapidly grow sales in a retail environment.
Experience building and maintaining cross-functional relationships.
Experience analyzing customer, market, and competitor data to inform decisions and business planning.
High school diploma or GED equivalent.
Excellent relationship-building skills and the ability to be both a team builder and a team player, with a focus on sales.

Nice To Haves

Prior leadership roles with profit-and-loss responsibility.
Experience working with HVAC contractors.
Computer literacy, including proficiency in Microsoft Office applications.
Ability and willingness to participate in a team environment.
Ability to function at an above-average level in a technical environment.
Prior experience using sales and/or inventory management systems.
Associate's degree in business, marketing, or a related field.
Experience managing in a B2B environment in distribution or wholesale sales.

Responsibilities

Greet customers and help them select suitable HVAC/R products and supplies by providing product information, advice, and recommendations.
Process customer orders accurately, confirm availability and pricing, prepare invoices, and handle cash, check, and credit-card transactions.
Maintain knowledge of HVAC/R inventory, product specifications, compatibility, pricing, industry trends, and new product releases.
Monitor and replenish sales-floor stock, conduct inventory counts, and report discrepancies to the store manager.
Help customers troubleshoot technical issues with HVAC/R equipment and components.
Follow safety protocols and maintain a clean, organized counter area and safe environment for customers and colleagues.
Complete transaction documentation, including invoices, returns, and warranty claims.
Travel occasionally to other locations for training, professional development, meetings, or other work-related activities, as required.