Part Time Branch Sales Associate

Carrier Enterprise•Mandeville, LA

3d•Onsite

About The Position

Carrier Enterprise is seeking a part-time Branch Sales Associate for its Mandeville, Louisiana location. The associate serves as the face of the branch, providing customer service, product knowledge, and support to HVAC/R professionals and contractors. The position offers eligibility for monthly performance-based bonuses and incentives, as well as a pathway to full-time employment.

Requirements

High school diploma or equivalent.
One year of customer service experience.
Previous experience in a customer-facing role, preferably in the HVAC/R industry or a related field.
Strong knowledge of HVAC/R products, equipment, and components.
Excellent customer service skills, including active listening and problem-solving abilities.
Effective communication and interpersonal skills.
Proficiency with computerized sales and inventory management systems.
Positive attitude, willingness to learn, and a team-oriented mindset.
Detail-oriented with strong organizational skills.
Ability to multitask and work effectively in a fast-paced environment.
Ability to lift and carry up to 50 pounds.
Ability to stand and walk for extended periods.
Ability to bend, stoop, and reach to access products and supplies.

Nice To Haves

Prior forklift certification is preferred.

Responsibilities

Greet customers and provide product advice, information, and recommendations to help them select HVAC/R products and supplies.
Process customer orders accurately, including checking availability, pricing, and invoicing.
Maintain knowledge of HVAC/R product inventory, specifications, compatibility, and pricing.
Monitor and replenish floor stock, conduct inventory counts, and report discrepancies to the Branch Manager.
Assist customers with troubleshooting technical issues related to HVAC/R equipment and components.
Promote sales initiatives and special offers and identify appropriate opportunities to upsell products.
Support warehouse operations by receiving, inspecting, and stocking merchandise.
Support inventory accuracy through cycle counts, stock replenishment, and product organization.
Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
Uphold safety standards and maintain a clean, organized counter and warehouse environment.
Perform other duties and responsibilities as assigned.