Part Time Branch Sales Associate

Carrier Enterprise•Summerville, SC

16h•Onsite

About The Position

Carrier Enterprise is seeking two part-time Branch Sales Associates at its Summerville, South Carolina location. The associate serves as a customer-facing representative of the branch, providing service, product knowledge, and support to HVAC/R professionals and contractors. The position combines sales and customer assistance with order processing, inventory management, and warehouse support. Part-time employees are eligible for limited company-sponsored benefits, including participation in the 401(k) plan after applicable eligibility requirements are met, and may have a pathway to full-time employment.

Requirements

High school diploma or equivalent.
One year of customer service experience.
Previous experience in a customer-facing role, preferably in the HVAC/R industry or a related field.
Strong knowledge of HVAC/R products, equipment, and components.
Excellent customer service, active listening, and problem-solving skills.
Effective communication and interpersonal skills.
Proficiency with computerized sales and inventory management systems.
Detail-oriented with strong organizational skills.
Ability to multitask and work effectively in a fast-paced environment.
Positive attitude, willingness to learn, and team-oriented mindset.
Ability to lift and carry up to 50 pounds.
Ability to stand and walk for extended periods.
Ability to bend, stoop, and reach to access products and supplies.

Nice To Haves

Prior forklift certification.

Responsibilities

Greet customers and provide product advice, information, and recommendations on HVAC/R products and supplies.
Process customer orders accurately, confirming availability, pricing, and invoicing.
Maintain knowledge of HVAC/R product inventory, specifications, compatibility, and pricing.
Monitor and replenish floor stock, conduct inventory counts, and report discrepancies to the Branch Manager.
Help customers troubleshoot technical issues with HVAC/R equipment and components.
Promote sales initiatives and special offers and identify appropriate opportunities to upsell.
Support warehouse operations by receiving, inspecting, and stocking incoming merchandise.
Maintain inventory accuracy through cycle counts, replenishment, and product organization.
Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
Maintain safety standards and a clean, organized counter and warehouse environment.
Perform other duties and responsibilities as assigned.