Branch Rental Manager

Penske • Valdosta, GA

1d • Onsite

About The Position

A Branch Rental Manager has responsibility in sales or operations, provides front line contact with prospects, manages a large fleet of vehicles, matches vehicle availability with customer needs, coordinates all aspects of the customer's account, and ensures complete customer satisfaction.

Requirements

• At least 3 years of customer service experience required.
• Bachelor's degree required.
• Strong written/oral communication and organizational skills are required.
• Proficient in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Valid Drivers License required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
• Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Nice To Haves

• Supervisory experience preferred.

Responsibilities

• Listen to and resolve customer complaints regarding services, products, or personnel.
• Monitor sales staff performance to ensure that goals are met.
• Hire, train, and evaluate personnel.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.
• Provide staff with assistance in performing difficult or complicated duties.
• Plan and prepare work schedules, and assign associates to specific duties.
• Attend company meetings to exchange product information and coordinate work activities with other departments.
• Prepare sales and inventory reports for management and budget departments.
• Formulate pricing policies on merchandise according to profitability requirements.
• Support location and rental customers, including rental counter activities as needed.
• Other projects and tasks as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager