Rental Branch Manager

Fabick Cat•Negaunee, MI

About The Position

The Rental Branch Manager directs all activities of a single store location and is responsible for its profit and loss. In coordination with the Regional Rental Manager, the role establishes sales and profitability goals, manages appropriate fleet levels, leads branch employees, and promotes a strong safety culture. The manager plans and establishes systems to control branch expenses and oversees rental equipment operations, customer-focused sales and service, market growth, financial performance, reporting, and budget preparation. The position establishes safety standards for audits, training, regulatory compliance, drug and alcohol testing, and safe equipment maintenance. It recruits, trains, develops, and retains employees; communicates expectations; and fosters strong performance. The manager works with the regional manager on sales training, market understanding, and sales strategies, and sets competitive pricing based on market conditions, available quantities, and product quality. The work environment includes an office located on a property with construction equipment inventory and a repair/service shop. Safety training is required, and PPE is required outside the office and parking-lot area.

Requirements

Bachelor's degree or equivalent experience.
At least five years of successful business management experience at a branch or other individual profit center, with profit-and-loss responsibility.
At least five years of business management and/or operational management experience with progressively broader job scope and responsibilities.
At least three years of retail/store management experience in the construction equipment rental industry.
At least one year of supervisory experience and demonstrated sales and customer-service success.
Proficient computer skills, including Microsoft Office, Excel, and Outlook, and experience using computer applications.
Effective leadership, motivational, organizational, and communication skills.
Coaching and mentoring experience with branch personnel.
Excellent oral and written communication skills and fluency in English.
Knowledge of business accounting principles and budget preparation, with strong business acumen.
Excellent presentation skills before small and large groups.
Exceptional organizational, time-management, and multitasking skills.
Results-oriented, with experience in business development and meeting KPI and corporate targets.
Strong technical aptitude and understanding of construction equipment and the rental industry.
Ability to work with all levels of personnel within the organization and with customer operations.
Valid driver's license with an acceptable driving record.

Responsibilities

Direct all activities of a single branch location and take responsibility for its profit and loss.
Establish sales and profitability goals with the Regional Rental Manager and manage appropriate fleet levels.
Plan, direct, and coordinate rental equipment operations within the branch.
Establish and maintain safety standards for audits, training, regulatory compliance, drug and alcohol testing, and safe equipment maintenance.
Recruit, train, develop, and retain qualified employees; communicate job expectations and support employee performance.
Coordinate sales training, market understanding, and sales strategies with the regional manager to achieve revenue goals.
Set competitive prices based on market conditions, product availability, and product quality.
Promote a customer-focused approach to sales and service.
Review product offerings and pursue profitable market-share growth and financial performance.
Control branch expenses and ensure accurate financial reporting and budget preparation.
Coach and mentor branch personnel.
Manage branch operations and personnel.
Assist with equipment demonstrations and technical support.
Lead sales and marketing initiatives, market-share growth, and customer retention.
Perform other miscellaneous duties as assigned.