Rental Branch Manager

Fabick Cat•Columbia, MO

About The Position

The Rental Branch Manager directs all activities of a single store location and is responsible for its profit and loss. In coordination with the Division Manager, the manager establishes sales and profitability goals, manages appropriate fleet levels, leads branch employees, promotes a strong safety culture, and plans systems to control branch expenses. The role oversees rental equipment operations, sales and service, customer focus, market growth, financial performance, reporting, and budget preparation. It also establishes safety standards and compliance programs, recruits and develops employees, and works with sales leadership to understand market conditions and implement strategies to achieve revenue goals.

Requirements

  • Bachelor's degree or equivalent experience.
  • At least five years of successful business management experience at a branch or other individual profit center, with profit and loss responsibility.
  • Five or more years of business management and/or operational management experience with progressively increasing job scope and responsibilities.
  • At least three years of retail or store management experience in the construction equipment rental industry.
  • At least one year of supervisory experience and demonstrated sales and customer service success.
  • Proficient computer skills, including experience with Microsoft Office, Excel, Outlook, and computer applications.
  • Effective leadership, motivational, organizational, and communication skills.
  • Excellent oral and written communication skills and fluency in spoken and written English.
  • Knowledge of business accounting principles, budget preparation, and strong business acumen.
  • Excellent presentation skills before small and large groups.
  • Exceptional organizational, time-management, and multitasking skills.
  • Results-oriented approach, with business development and KPI focus to meet corporate targets.
  • Strong technical aptitude and understanding of construction equipment and the rental industry.
  • Ability to work with all levels of personnel within the organization and customer operations.
  • Valid driver's license with an acceptable driver record.

Responsibilities

  • Direct all activities and rental equipment operations at a single branch location.
  • Hold responsibility for branch profit and loss, and coordinate with the Division Manager to establish sales and profitability goals.
  • Manage appropriate fleet levels and plan systems to control branch expenses.
  • Establish safety standards for audits, training, regulatory compliance, drug and alcohol testing, and safe equipment maintenance.
  • Recruit, train, develop, and retain qualified employees; communicate job expectations and foster a climate that supports performance.
  • Work with the regional sales manager, as available, to facilitate sales training and develop understanding of customers, prospective customers, competitors, and market conditions.
  • Design and implement sales strategies to achieve revenue goals.
  • Set competitive pricing based on market conditions, product availability, and product quality.
  • Foster a customer-focused approach to sales and service.
  • Review product offerings and optimize profitable market share growth and financial performance.
  • Ensure accurate financial reporting and budget preparation.
  • Coach and mentor branch personnel.
  • Assist with equipment demonstrations and technical support.
  • Support sales and marketing initiatives, market share growth, and customer retention.
  • Perform other miscellaneous duties as assigned.

Benefits

  • Highly competitive total compensation and benefits package.
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