Branch Operations Manager

Eastern Metal Supply • Tampa, FL

1d

About The Position

The Operations Manager oversees all operational functions at a designated location, including transportation, receiving, warehousing, and value-added services. The role ensures operations are performed safely and efficiently and align with company strategy. The manager drives operational performance through continuous improvement, effective leadership, and cross-functional collaboration while maintaining high standards for safety, service, and productivity.

The position leads operational excellence and performance initiatives, oversees warehouse and transportation operations, manages inventory and resources, and promotes employee safety, training, accountability, and development. The work takes place in a typical warehouse environment with moderate noise.

Requirements

• Bachelor’s degree from a four-year college or university, or equivalent work experience.
• Ten years of warehouse supervisory experience.
• Certified forklift or Raymond operator.
• Excellent organizational and planning skills.
• Computer and internet research skills.
• Ability to prepare and adhere to a budget.
• Attention to detail and accuracy.
• Resourcefulness, initiative, and ability to use internal resources to achieve desired results.
• Ability to work independently.
• Effective judgment, sensitivity, and creativity in responding to changing needs and situations.
• Ability to establish and maintain healthy working relationships.

Responsibilities

• Assess and analyze operational processes to identify opportunities to improve efficiency and minimize expenses.
• Assist with budgeting and expense forecasting, prepare budgets, analyze variances, and develop corrective action plans as needed.
• Review metrics and relevant information, recommend actions, prepare action plans, and lead implementation to achieve operational objectives.
• Lead operational efforts in accordance with Operational Excellence Audit Guidelines and established best practices, including productivity improvement, policy enforcement, quality and service improvement, staffing, training, and a safety-first culture.
• Apply lean practices and strict inventory management principles and processes.
• Oversee warehouse and transportation operations and ensure equipment and facilities are maintained to support customer service expectations.
• Provide customer service training to employees.
• Analyze processes, workflows, productivity, and staffing to lead continuous improvement initiatives.
• Promote employee health and welfare and ensure safety protocols are followed.
• Hold teams accountable for results and lead by example.
• Lead cross-functional teams in developing and executing best practices and projects.
• Evaluate direct reports’ development and identify cross-training opportunities; implement mentoring, cross-training, and bench development using EMS University and external resources.
• Ensure team members work safely and productively.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager