Branch Manager

F.N.B. Corporation•Cary, NC

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching branch team performance. The manager oversees daily branch activities, carries out market and business development, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The position must adhere to FNB policies, procedures, strategies, and Core Values. The manager is accountable for the branch’s operational integrity, including adherence to audit, compliance, security, and operational requirements. All employees are expected to serve as risk managers by understanding, reporting, responding to, managing, and monitoring daily risks in accordance with F.N.B. Corporation’s risk management program. Regulatory and company compliance requirements are part of the role.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry identifier preferred, but required for the position.
Legally authorized to work in the United States; the company does not provide employment-based visa sponsorship.

Nice To Haves

BA or BS degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry identifier preferred.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling to establish new customers and retain and expand existing relationships.
Participate actively in the community and execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Oversee the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps according to the Market Manager.
Ensure the branch meets quality standards by directing and coaching the branch team.
Maintain branch operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
Process loan requests and solicit new accounts.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage, and monitor risks encountered daily in accordance with F.N.B. Corporation’s risk management program.
Comply with regulatory laws, guidelines, and company procedures.