Branch Manager, US Pest

Terminix • Reno, NV

1d

About The Position

The Branch Manager provides overall guidance for the district and serves as a key contact for implementing change. The role offers a realistic view of factors that affect customer service and coworker development, and calls for motivational, progressive leadership. The manager is responsible for understanding and following organizational district policies and company expectations.

The Branch Manager develops and supports the management team to meet growth, productivity, profitability, operational, and customer-experience goals. The role includes staffing, planning and delegating responsibilities, implementing company initiatives, reviewing business performance, coaching leaders, and supporting and auditing operations, sales, and office leadership.

Requirements

• Bachelor’s degree or an equivalent combination of experience, education, and training.
• Five to seven years in a Branch Manager or equivalent-level position.
• Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Available to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
• Must pass a pre-employment background screen.
• Valid driver’s license and clean driving record.

Nice To Haves

• Successful background managing in the pest control industry.

Responsibilities

• Develop the management team to achieve branch growth, productivity, and profitability goals and deliver strong customer experiences.
• Interview job applicants, select candidates, and monitor staffing needs.
• Plan, identify, communicate, and delegate responsibilities and practices to operations and service management to support smooth branch operations.
• Implement company programs and initiatives by motivating and supporting the management team to develop and execute action plans that meet operational and organizational objectives.
• Review district environments and business indicators to identify problems, concerns, and opportunities for improvement; coach operations and service management to take action and achieve goals.
• Support and audit operations, sales, and office leadership positions.
• Understand, appreciate, and follow organizational district policies and company expectations.

Benefits

• Professional and personal growth opportunities, including multiple career-growth avenues.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus other health benefits; full-time colleagues may enroll immediately upon hire, with benefits starting on day one.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Competitive pay; many roles offer performance incentives.
• Company mindset that prioritizes health, safety, and flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager