Branch Manager, US Pest

Terminix • Reno, NV

2d

About The Position

The Branch Manager provides overall guidance for a district and serves as a key contact for implementing change. The role offers a realistic view of factors affecting customer service and coworker development, while leading through motivational and progressive actions. The Branch Manager is expected to understand and follow company district policies and expectations.

The position develops the management team to achieve branch growth, productivity, and profitability goals and deliver strong customer experiences. It also oversees staffing, delegates responsibilities and practices to operations and service management, supports implementation of company programs and initiatives, reviews business indicators to identify issues and opportunities, and supports and audits operations, sales, and office leadership.

Requirements

• Bachelor’s degree or an equivalent combination of experience, education, and training.
• At least five to seven years as a Branch Manager or in an equivalent-level position.
• Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
• Experience analyzing financial reports in a complex, fast-paced environment.
• Available to travel and participate in a rotating on-call schedule for off-hours and weekends.
• Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
• Must pass a pre-employment background screen.
• Valid driver’s license and clean driving record.

Nice To Haves

• Successful background managing in the pest control industry.

Responsibilities

• Develop the management team to achieve branch growth, productivity, and profitability goals and deliver legendary customer experiences.
• Interview job applicants, select top candidates, and monitor staffing needs.
• Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth branch operations.
• Drive implementation of company programs and initiatives by motivating and supporting the management team in developing and implementing action plans that meet operational and organizational objectives.
• Review district environments and key business indicators to identify problems, concerns, and opportunities for improvement, and coach the operations and service management team to take action and achieve operational goals.
• Provide support and auditing for operations, sales, and office leadership positions.

Benefits

• Professional growth opportunities and multiple avenues to grow a career.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus additional health benefits.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives in many roles.
• A company mindset that prioritizes health, safety, and flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager