VP, Branch Manager - Dumont (Full-time)

Provident Bank•Dumont, NJ

4d•$70,000 - $88,000•Onsite

About The Position

Provident Bank is hiring a Branch Manager II to grow consumer and business customer relationships and administer the daily operations of multiple retail branch offices (two or more), or a qualifying single branch. The role oversees operations and risk management, lending, product sales, customer service, performance management, and branch security and safety in alignment with the Bank’s objectives. The Branch Manager provides leadership to branch team members to achieve branch goals and support employee development. Objectives include developing customer relationships, improving account and relationship profitability, growing deposits and retail, small business, and commercial loans, increasing non-traditional product sales, and cross-selling financial products and services. The position works with Assistant Branch Managers on branch operations and staff supervision, and may require travel between branches, offices, customer sites, and property locations. The role is incentive eligible based on company, business, and/or individual goals and performance.

Requirements

High school diploma or GED.
Seven years of Branch Manager experience in a sales and service environment.
Business development experience and strong community ties in the general area of the branch locations.
Positive, professional, client-centric, and service-oriented attitude.
Ability to communicate a vision clearly and remove barriers to team success.
Proven ability to meet sales targets and production goals.
Excellent written and verbal communication skills.
Strong organization skills and ability to manage multiple priorities with competing deadlines.
Knowledge of banking operational processes and their relationship to federal regulations and laws.
Ability to work a flexible schedule based on business needs.
Ability to travel throughout the branch network.
Experience managing multiple or remote locations.
Register as a mortgage loan originator with the NMLS before taking mortgage loan applications or negotiating or extending terms of a mortgage or other loan secured by a residence.
Willingness and ability to work required overtime and travel to other locations or branches.
Ability to adapt to new job locations and reassignments as directed.

Nice To Haves

Bachelor’s degree in Business Administration or a related field.
Prior multi-branch or office management experience.
Life and Health licenses to support the investment program.

Responsibilities

Achieve assigned goals, monitor branch team members’ sales goals, and coach them on sales skills and identifying customer opportunities.
Conduct at least one weekly team huddle and one weekly team meeting focused on sales activities and results.
Manage and perform the external sales-calling program.
Provide positive leadership and mentorship to branch team members and help them reach their full potential.
Participate in leadership development courses and product and service training.
Ensure branch team members consistently deliver exceptional customer service, validated through customer satisfaction surveys.
Participate in local community events and organizations, such as Rotary Club or the Chamber of Commerce.
Work with Assistant Branch Managers to direct daily branch operations and ensure compliance with Bank policies, procedures, and government regulations.
Work with Assistant Branch Managers to ensure required reports are complete and submitted on time.
Carry out supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, appraising performance, developing and recognizing employees, and addressing complaints and performance issues.
Manage risk-related issues concerning the branches.
Perform additional duties as required or assigned.

Benefits

Paid time off (PTO) and holiday PTO.
Medical, dental, and vision plans.
Flexible spending and health savings accounts.
401(k) retirement plan.
Disability insurance.
Employee Assistance Program.
Basic life insurance.
Company-sponsored tuition disbursement and loan repayment programs.
Voluntary supplemental life, accident, critical illness, hospital indemnity, and legal plans.
Incentive eligibility based on company, business, and/or individual goal achievement and performance.