Branch Manager

First National Bank Of Pennsylvania•Cary, NC

5d•Onsite

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The position focuses on originating and expanding relationships with new-to-bank customers and coaching the branch team to achieve performance goals. Responsibilities include overseeing daily branch activities, conducting market and business development, processing loan requests, soliciting new accounts, and ensuring effective operations of branch staff and facilities. The incumbent must follow FNB policies, procedures, strategies, and Core Values. The manager generates and develops customer relationships through sales leads, outbound calling, and community involvement; coaches the team on sales strategies and financial goals; and incorporates FNB digital products and services into customer interactions. The role also manages the branch team and facilities, maintains operational integrity, and ensures adherence to audit, compliance, security, and operational requirements. The manager is accountable for understanding, reporting, responding to, managing, and monitoring business risks under F.N.B. Corporation’s risk management program.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word: basic level.
MS Excel: intermediate level.
MS PowerPoint: basic level.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

BA or BS degree.
Experience in a related position.
Knowledge of banking audit policies and procedures.
Nationwide Mortgage Licensing System and Registry Identifier.

Responsibilities

Generate high-value customer relationships using sales leads and outbound calling to acquire new customers and retain and expand existing relationships.
Participate actively in the community and perform market and business development duties.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to maintain effective data quality for referrals, customers, and applicants.
Manage the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings, fulfill HR responsibilities, participate in ongoing education, and lead sales camps according to the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain branch operational integrity and adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities and perform operational duties as needed under established policies and procedures.
Understand, report, respond to, manage, and monitor risks encountered in the business as required by F.N.B. Corporation’s risk management program.
Perform other related duties and projects as assigned.