Branch Manager

American Welding and Gas • Indianapolis, IN

2d • Onsite

About The Position

American Welding & Gas, Inc. is seeking an energetic, self-motivated candidate to manage its Indianapolis, Indiana branch. The Branch Manager directs day-to-day sales activities, including counter sales, warehousing, distribution, and production, and is responsible for the branch’s profit and loss performance.

The role leads branch personnel and operations, promotes safety, delivers strong customer service, manages sales and expenses, and works to improve operating income and store ranking. It also involves financial and administrative reporting, sales planning, merchandise presentation, staff development, and compliance with company policies and applicable laws. Other duties may be assigned.

Requirements

• Bachelor’s degree or equivalent experience.
• Previous management experience.
• Intermediate-level computer skills.
• Team player who takes ownership, creates solutions, and drives results.
• Strong communication skills, including consistency in words and actions and direct, honest communication.
• Ability to work independently and under pressure to meet deadlines.
• Ability to respond effectively to sensitive inquiries or complaints.
• Strong leadership and relationship-development skills.
• Pleasant, professional, and courteous personality.
• Strong administrative skills, including organization, efficiency, and versatility.
• Excellent verbal and written communication skills.
• Goal-oriented and self-motivated.

Responsibilities

• Lead and promote safety, organize safety meetings, and enforce safety rules.
• Ensure customer deliveries are dispatched cost-effectively and meet customer expectations.
• Provide upbeat, friendly customer service by phone, in person, and through deliveries, identifying and addressing customer needs.
• Manage sales, margins, and expenses to improve branch operating income.
• Manage store-ranking metrics to improve the branch’s ranking.
• Review monthly financial statements and make adjustments to improve performance.
• Coordinate with other branches and branch personnel to resolve customer, sales, and operational issues and inquiries.
• Complete and submit sales-related paperwork accurately and on time, including shippers, invoices, inventory and tank audits, month-end reports, cash reconciliations, and deposits.
• Participate in preparing market information, annual sales analyses, and forecasts.
• Manage branch personnel in accordance with company policies, including hiring, training, motivating, directing work, providing performance feedback, developing associates, and resolving associate issues.
• Coordinate sales promotions and maintain, stock, and display merchandise attractively.
• Maintain a clean and attractive store.
• Complete timely, quality performance appraisals for assigned personnel.
• Follow company policies, procedures, and rules, as well as applicable state and federal laws.
• Evaluate and monitor branch activities to ensure cost-effective operations and make changes when needed.
• Sell profitable sales growth to new and existing opportunities.

Benefits

• Competitive pay structure with performance incentives.
• Medical, dental, and vision benefits with no waiting period.
• Collaborative environment where employee input is valued.
• Company-paid life insurance.
• Company-paid short-term and long-term disability.
• 401(k) retirement savings plan with company match.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager