Branch Manager

First National Bank Of Pennsylvania•Steubenville, OH

6d•Onsite

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team to meet performance goals. The manager oversees daily branch activities, market and business development, loan requests, new account solicitation, staff effectiveness, and branch facilities. The position requires adherence to FNB policies, procedures, strategies, and Core Values. The manager develops customer relationships, executes sales strategies, incorporates FNB digital products and services into customer interactions, and ensures accurate data for referrals, customers, and applicants using FNB-approved branch technology. The manager also oversees the completion and lifecycle of new and existing relationships in accordance with consumer bank standards. The role includes coaching and managing the branch team, conducting daily sales meetings, fulfilling HR responsibilities, participating in ongoing education, and leading sales camps as directed by the Market Manager. The manager maintains branch quality standards and is accountable for operational integrity, audit and compliance adherence, security, and operational requirements. The manager assigns operational responsibilities and performs duties under established policies and procedures as needed. All employees are responsible for understanding, reporting, responding to, managing, and monitoring business risks, and for complying with applicable regulatory laws and company procedures.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry Identifier preferred, but required.
Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

BA or BS degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred, though it will be required.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling to establish new customers and retain and expand existing relationships.
Participate actively in the community.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain accurate data for referrals, customers, and applicants.
Manage the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure operations meet FNB standards.
Conduct daily sales meetings and fulfill HR responsibilities.
Participate in ongoing education for self and the team.
Lead sales camps according to the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities and perform operational duties according to established policies and procedures as needed.
Understand, report, respond to, manage, and monitor risks encountered in daily business activities.
Perform other related duties and projects as assigned.