Branch Manager

Ascend Staffing • San Antonio, TX

6d • Onsite

About The Position

Ascend Staffing is hiring a Branch Manager to lead its San Antonio, Texas operations. The role is responsible for the branch’s overall performance and daily operations, including team leadership, recruiting operations, client service, sales growth, and financial performance. The Branch Manager leads and develops the local team, builds client relationships, supports business growth, and helps ensure branch profitability and client satisfaction. Staffing industry experience is not required; staffing training is provided. The role is on-site, and occasional travel and participation in branch on-call responsibilities may be required. Hours may occasionally exceed 40 per week based on business needs.

Requirements

• At least 1 year of management or supervisory experience.
• Experience leading and developing a team.
• Demonstrated ability to manage goals, priorities, and performance expectations.
• Strong customer service and relationship-management skills.
• Strong problem-solving and objection-resolution skills.
• Excellent verbal and written communication skills.
• Ability to communicate professionally with employees, clients, and company leadership.
• Proficiency with Microsoft Office, including Microsoft Excel.
• Ability to manage multiple priorities in a fast-paced environment.
• Regular and reliable on-site attendance.

Nice To Haves

• Previous experience in staffing, recruiting, workforce management, retail, wholesale, or another service-based business.
• Experience with business development, sales, or account management.
• Experience using customer relationship management (CRM) software.
• Experience working with financial or branch performance reports.
• Bilingual English/Spanish skills.

Responsibilities

• Lead, coach, and support branch recruiters and other team members.
• Manage daily branch operations, including recruiting, temporary employee placements, recordkeeping, and participation in on-call responsibilities.
• Establish branch goals and ensure performance expectations, operating procedures, and key metrics are met.
• Monitor branch performance and prepare financial and operational reports.
• Deliver a high level of service to clients, employees, and job candidates.
• Build and maintain strong relationships with existing clients.
• Conduct regular client communication and quarterly business reviews.
• Identify opportunities to expand existing accounts and grow branch revenue.
• Meet established sales and business development goals.
• Help drive market growth, profitability, and overall branch performance.
• Coordinate with sales representatives to ensure a smooth transition and successful launch of new client accounts.
• Identify operational challenges and develop effective solutions.

Benefits

• Performance-based bonus opportunities, including a 2% OI performance bonus.
• Health, dental, vision, life, and disability insurance.
• 401(k) with company contribution.
• Annual President's Club incentive trip.
• Anniversary awards program.
• Staffing industry training.
• Telemedicine through Teladoc.
• Tuition reimbursement.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed