Branch Manager

Terminix•Holmdel Township, NJ

About The Position

Branch Managers provide overall guidance for their district and serve as key contacts for implementing change. They offer a practical perspective on factors affecting customer service and coworker development, lead through motivational and progressive actions, and follow the company’s district policies and expectations. The role oversees branch management and operations, supporting growth, productivity, profitability, and strong customer experiences.

Requirements

  • Bachelor’s degree or an equivalent combination of experience, education, and training.
  • At least five to seven years of experience as a Branch Manager or in an equivalent-level position.
  • Strong attention to detail and a background in management, sales, training, relationship development, and/or excellent customer experience.
  • Experience analyzing financial reports in a complex, fast-paced environment.
  • Availability to travel and participate in a rotating on-call schedule for off-hours and weekends.
  • Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations.
  • Must pass a pre-employment background screen.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Successful background managing in the pest control industry.

Responsibilities

  • Develop the management team to achieve branch growth, productivity, and profitability goals and deliver legendary customer experiences.
  • Interview applicants, select top candidates, and monitor staffing needs.
  • Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth branch operations.
  • Drive company programs and initiatives by motivating and supporting the management team in developing and implementing action plans that meet operational and organizational objectives.
  • Review district environments and key business indicators to identify problems, concerns, and opportunities for improvement, and coach the operations and service management team to take action and achieve operational goals.
  • Support and audit operations, sales, and office leadership positions.

Benefits

  • Medical, dental, vision, disability, and life insurance, with benefits beginning on day one for full-time colleagues.
  • 401(k) retirement plan with company matching contributions.
  • Tuition reimbursement for full-time colleagues.
  • Training and development programs.
  • Multiple avenues for career growth and promotion from within.
  • Competitive pay; many roles offer performance incentives.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • A company mindset that prioritizes health, safety, and flexibility.
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