Branch Manager

Columbia Bank•Los Angeles, CA

10d•$95,000 - $115,000•Onsite

About The Position

The Branch Manager leads a De Novo branch focused on outbound business development and growth through new relationships, deposits, and loans. The manager leads a team in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community. The role is accountable for achieving growth goals by developing new relationships and expanding existing ones, while ensuring efficient operations and adherence to operational guidelines. The Branch Manager leads, manages, and coaches associate performance and development and maintains appropriate staffing levels. Responsibilities include managing branch profit and loss, growth targets, the portfolio, and expenses; maintaining satisfactory audit results through sound operational practices; and partnering with leaders across Retail and the bank to provide client solutions aligned with Retail strategy. The manager applies knowledge of core products and Columbia's Business/Consumer Financial Review process, builds long-term relationships with consumers, public figures, businesses, and charitable organizations, and models the bank's core values in dealings with associates, customers, and shareholders. The role works fully onsite at the posted location: 3000 Crenshaw Blvd., Suite 100, Los Angeles, CA 90016. The position requires acting as a Bank MLO for open-end transactions only, such as home equity lines of credit. It is not authorized for closed-end mortgage loan originator activities.

Requirements

High school diploma or GED.
Five years of previous banking experience, including consumer lending and exposure to business lending origination experience.
Advanced knowledge of banking products and services and business acumen to solve consumer and small-business banking challenges.
Demonstrated proficiency in consumer lending and prior exposure to business lending.
Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
Membership in local community organizations demonstrating commitment to community leadership.
Strong attention to detail and ability to multitask effectively.
Proficiency with spreadsheets, banking computer systems, related software, and office equipment; ability to perform repetitive movements such as counting cash, typing, and handling documents.
Compliance with applicable federal, state, and local consumer protection laws governing loan origination, including SAFE Act registration and renewal rules as defined by the bank, if applicable.
Register as a Bank MLO and comply with SAFE Act requirements. The position's MLO authority is limited to open-end transactions; closed-end MLO activity is not authorized.

Nice To Haves

Associate's or bachelor's degree, or vocational or technical degree, in banking, business, or a related field, or equivalent work experience.
Three years of banking or retail management experience, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
Notary certification.

Responsibilities

Lead a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community.
Attain established growth goals by developing new relationships and growing existing relationships.
Ensure the branch operates efficiently and within operational guidelines.
Lead, manage, and coach associate performance and development while maintaining appropriate staffing levels.
Manage branch profit and loss, growth targets, the branch portfolio, and expenses.
Achieve satisfactory audit results through sound operational practices.
Partner with cross-functional leaders within Retail and across the bank to provide meaningful client solutions aligned with Retail business strategy.
Develop and maintain strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
Model the bank's core values in interactions with associates, customers, and shareholders.
Comply with applicable consumer protection laws governing loan origination and meet Bank MLO registration requirements under the SAFE Act.

Benefits

Competitive incentive plan.
Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.