Branch Manager

Village Green Landscapes•Saint Paul, MN

1d•Onsite

About The Position

The Branch Manager position serves as a critical leadership role in the management and delivery of high-quality landscape services. They will build positive relationships to ensure high customer satisfaction, brand loyalty, and team collaboration. The Branch Manager provides day to day leadership for their assigned location. They are responsible for the daily functions of the branch. The branches are responsible for all services provided within their defined region. These services include lawn maintenance, landscaping, irrigation, turf care, fertilization and snow removal services.

Requirements

High School diploma or equivalent
2+ years of experience working in the landscape/lawn maintenance industry
1+ years of commercial snow removal experience
3+ years of previous green industry management experience
Valid driver’s license and clean driving record
Ability to pass a pre- employment drug test
Proficient in use of technology including Microsoft suite, human resource systems and other industry related programs
Completion of pre-employment assessments

Nice To Haves

Associate or Bachelor’s degree
Multiple division experience : landscape, lawn maintenance, commercial snow and de-icing, commercial irrigation systems, turf and weed management
Bilingual: English-Spanish

Responsibilities

Provides leadership for all branch staff in alignment with company core values
Demonstrates leadership skills that drive a high performing team: modeling the way, inspiring a shared vision, challenging the process, enabling others to act, encouraging the heart
Meets Key Performance Indicators (KPI) and organizational goals for all assigned areas of operation
Manages branch staffing including hours, schedules, payroll, and productivity
In collaboration with HR they are responsible for recruiting, hiring, onboarding, and transition of branch staff
Responsible for development and implementation of staff training including new hire and ongoing development. Training to be developed in collaboration with other branch managers to ensure organizational alignment.
Demonstrates knowledge and understanding of industry equipment and tools. Such as skid loader, truck &trailer, and zero turn mower.
Demonstrates knowledge of or drive to learn technical components of the work to ensure ability to support the team, assess quality of the work, and create tools for team success.
Manages staff performance through regular feedback and annual performance review completion for all direct reporting personnel
Provides mentorship and support to their direct reporting leaders in completion of staff reviews to ensure alignment across the team.
Meets timelines and quality standards for all deliverables including invoicing, reporting, labor and material projections.
Ensures that all jobs are completed according to contract and within budget. Must be able to value-engineer where necessary to achieve outlined contractual/budgetary goals.
Demonstrates the ability to develop and interpret departmental labor metrics to maximize realized production.
Manages tool and equipment needs, storage, and operation.
Coordinates with mechanics on any equipment repairs and preventative maintenance within their respective branch.
Builds relationships with clients, subcontractors, and vendors in collaboration with Sales and Account Management team
Demonstrates high quality decision making in a fast paced and quickly evolving environment