Branch Manager, Floorcovering - Store 703580
About The Position
The Branch Manager oversees the daily operations of a floorcovering branch, ensuring it runs smoothly and effectively. The role manages scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. The Branch Manager leads, develops, and motivates branch employees and creates business strategies to meet goals and increase sales in a competitive marketplace. The position grows the company’s market share through sales to wholesale customers. The typical schedule is 48 hours per week and may include evenings and/or weekends. The position is eligible for performance-based bonus compensation, subject to the terms of applicable Company plans. It is also eligible for health and other benefits, including medical, dental, and vision coverage, Flexible Spending Accounts, disability coverage, security, retirement and savings benefits, and time away from work including personal, parental, and medical leave, vacation, and holidays.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing employment visa sponsorship now or in the future.
- Must have a valid, unrestricted Driver’s License.
- Must have at least a high school diploma or GED.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
- Must have at least one year of experience in leadership roles, supervising others, or leading teams.
- Must have at least one year of experience working in retail, sales, or customer service.
Nice To Haves
- Previous work experience selling floorcovering and/or floorcovering products.
- Work experience using timekeeping and/or customer relationship management (CRM) systems.
- An associate’s degree or higher in business, sales, or marketing.
- At least one year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams.
- Willingness to relocate for future job opportunities.
- Ability to read, write, comprehend, and communicate in more than one language.
- Ability to read, write, comprehend, and communicate in Spanish.
Responsibilities
- Develop business strategies to increase sales and optimize profitability.
- Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
- Ensure high levels of customer satisfaction through excellent service.
- Build and maintain knowledge of all products to ensure effective customer recommendations.
- Build positive relationships with wholesale and retail customers.
- Complete branch administration.
- Ensure compliance with policies and procedures, including safety, loss prevention, and security.
- Maintain outstanding store condition.
- Provide accurate and timely reporting as required.
- Manage employee training, development, performance management, and corrective action.
- Respond to and resolve customer and employee complaints.
- Make outside sales calls to increase market share.
Benefits
- Performance-based bonus, subject to applicable Company plan terms.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Flexible Spending Accounts (FSAs).
- Disability coverage.
- Security benefits.
- Retirement and savings benefits.
- Personal leave.
- Paid parental leave.
- Medical leave.
- Vacation.
- Holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
