Branch Manager, Floorcovering - Store 703580

Sherwin-Williams • Fredericksburg, VA

3d

About The Position

The Branch Manager oversees the daily operations of a floorcovering branch, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. The role manages, develops, and motivates branch employees and develops business strategies to meet goals, increase sales, optimize profitability, and grow the company’s market share by selling to wholesale customers.

The typical schedule is 48 hours per week and may include evenings and/or weekends. The position is eligible for a performance-based bonus, subject to the terms of the Company’s applicable plans. The role involves customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. A review of criminal history is required.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must have at least a high school diploma or GED.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must have at least one year of experience in a leadership role, supervising others, or leading teams.
• Must have at least one year of experience in retail, sales, or customer service.

Nice To Haves

• Previous work experience selling floorcovering and/or floorcovering products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• An associate's degree or higher in business, sales, or marketing.
• At least one year of work experience as a Sherwin-Williams Assistant Store or Branch Operations Manager.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Develop business strategies to increase sales and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products to provide effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete branch administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition.
• Provide accurate and timely reporting as required.
• Manage employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Make outside sales calls to increase market share.

Benefits

• Performance-based bonus, subject to the terms of the Company’s applicable plans.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Security benefits.
• Retirement and saving benefits.
• Time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED