Branch Manager

Charter Oak Federal Credit Union • Willimantic, CT

4d

About The Position

Charter Oak Federal Credit Union is hiring a Branch Manager for its Niantic branch. The Branch Manager leads and supports the team in achieving branch goals and performance excellence, including meeting APEX (Achieving Performance Excellence) goals. The role requires an energetic, enthusiastic, self-motivated leader with strong communication, customer service, and sales skills who can build outside relationships and leads and grow branch business.

Requirements

• Strong oral and written communication skills.
• Ability to meet assigned sales goals on a consistent basis.
• Ability to lead, observe, and coach staff to consistently attain or exceed sales and member service goals.
• At least three years of management experience in the member service area of a credit union or financial institution.
• Excellent customer service and sales skills.
• Energetic, enthusiastic, and self-motivated.

Responsibilities

• Motivate, lead, and assist the team in achieving branch goals and performance excellence.
• Ensure APEX goals for Achieving Performance Excellence are met.
• Lead, observe, and coach staff to consistently attain or exceed sales and member service goals.
• Build outside relationships and leads, and work to grow business at the branch level.
• Meet assigned sales goals consistently.

Benefits

• Paid time off
• Paid sick time
• Health, medical, and supplemental insurance plans
• 401(k) retirement plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed