Branch Manager

Sherwin-Williams • Columbia, SC

7d • $70,807 - $92,158 • Onsite

About The Position

The Branch Manager oversees the daily operations of an automotive branch facility to ensure it runs smoothly and effectively. The role manages branch operations across scheduling, customer service, sales, marketing, merchandising, inventory, financial reporting, and safety. The Branch Manager also manages, develops, and motivates employees and develops business strategies to meet goals and increase sales.

The position is expected to work at Store #9255, 2300 Sumter Street, Columbia, South Carolina. Job duties involve contact with customers, including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. The company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• At least 18 years of age.
• Legally authorized to work in the country of employment without requiring sponsorship for employment visa status now or in the future.
• Valid, unrestricted driver's license.
• At least 2 years of work experience in customer service, retail, or sales.
• At least 1 year of experience in a leadership role, supervising others, or leading teams.
• Able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

• At least 5 years of work experience in customer service, retail, or sales.
• At least 1 year of work experience in a Sherwin-Williams Automotive Branch.
• At least 1 year of work experience in the automotive aftermarket industry.
• At least 1 year of work experience using Microsoft Office products such as Word, Excel, PowerPoint, Teams, or Outlook.
• At least 3 years of experience in a leadership role, supervising others, or leading teams.
• Associate degree or higher in Business, Sales, or Marketing.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• Willingness to relocate for future job opportunities.

Responsibilities

• Develop business strategies to increase sales and optimize profitability.
• Implement the branch market plan based on market conditions, branch mission, and financial and budget objectives.
• Research and analyze financial and market metrics as needed.
• Conduct credit investigations and analyze new and existing accounts.
• Work with outside vendors to identify and order new products according to established policy.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain knowledge of products to provide effective recommendations to customers.
• Maintain branch inventory levels and conduct regular physical inventory reviews.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain branch condition and visual merchandising standards, including promotional packages and sales-floor displays.
• Provide accurate and timely reporting as required.
• Manage employee training, development, performance management, and corrective action.
• Create schedules and monitor staffing.
• Assist with daily bank deposits.
• Respond to and resolve customer and employee complaints.
• Support Sales Representatives in developing and targeting new business.

Benefits

• The posting references a range of benefits, including retirement, health care, total well-being, and commute-related benefits; candidates are directed to the company benefits site for eligible offerings.
• Opportunities to learn, develop new skills, and grow professionally.
• Flexibility to enhance health and well-being.
• An inclusive team and commitment to communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed