Branch Manager

Mississippi Title Loans • Hattiesburg, MS

6d

About The Position

The Branch Manager is responsible for the branch’s overall performance, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations about payments when needed.

The role calls for comfort leading a team and being accountable for results; setting clear expectations and addressing performance directly; having direct conversations with customers about payments; working in a structured, metric-driven environment; and managing multiple priorities in a fast-paced setting.

Successful Branch Managers follow up consistently on accountability, coach and develop team members, address issues quickly and directly, maintain structure and organization in daily operations, and take ownership of results and improvement.

Requirements

• High school diploma or equivalent.
• Ability to work scheduled hours, including Saturdays.
• Valid driver’s license and reliable transportation.
• Successful completion of pre-employment screening.
• Comfort leading a team and being accountable for results.
• Comfort holding coworkers to clear expectations and addressing performance directly.
• Comfort having direct conversations with customers about payments.
• Ability to work in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

• Oversee the branch’s overall performance, including sales and collections.
• Lead, coach, and develop a small team.
• Drive daily execution and ensure results are consistently met.
• Set clear expectations, hold coworkers accountable, and follow up consistently.
• Address performance issues quickly and directly.
• Handle customer conversations about payments when needed.
• Maintain structure and organization in daily operations.
• Take ownership of results and drive improvement.

Benefits

• Competitive hourly compensation of $15.95–$16.70 per hour, with monthly bonus potential.
• Majority company-paid health, dental, and vision coverage.
• 401(k) program.
• Company-paid life and disability insurance.
• Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
• 40-hour work week; every Sunday off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED