Branch Manager

World Finance•Corinth, MS

3d•Onsite

About The Position

The Branch Manager drives branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management. The role generates business through customer outreach, referrals, and community engagement; evaluates and approves lending decisions; oversees collections; and ensures compliance with company policies and applicable laws. The Branch Manager also recruits, leads, trains, and develops employees while maintaining efficient branch operations and strong customer relationships. Compensation is $36,500 based on experience and location, with performance-based bonus opportunities tied to branch performance and business results. World Finance has served customers since 1962 through personal loans, tax services, and credit-building solutions. The company has over 1,000 branches across 16 states and describes its culture as focused on community service, career advancement, and promoting from within. The role is office-based, with regular in-person attendance during scheduled hours, predictable schedules, and occasional extended hours or weekend work based on business needs.

Requirements

High school diploma or equivalent.
Valid driver's license, reliable transportation, and current insurance.
Ability to obtain required insurance licensing.
At least one year of management experience or successful completion of a management training program.
Experience achieving sales, portfolio growth, or profitability goals.
Experience making lending, collection, or customer account decisions.
Experience managing delinquency, collections, or portfolio performance.
Experience managing branch, store, or business operations.
Experience leading and developing employees.
Ability to generate business through community involvement, networking, customer referrals, and outbound calling.
Comfort working in a performance-driven environment that includes customer outreach, collections, and sales activities.
Ability to independently perform required bank runs and transport deposits without relying on non-employees for transportation.
Ability to perform computer work, handle documents, and communicate information effectively.
Clear and professional communication with customers and coworkers in person, by phone, and electronically.

Nice To Haves

Experience leading a team, growing a customer portfolio, managing delinquency, making lending or credit decisions, generating new business, and achieving sales and profitability goals in consumer finance, banking, retail banking, lending, credit, insurance, tax preparation, or similar financial services environments.

Responsibilities

Meet branch goals for loan growth, tax preparation production, profitability, portfolio performance, and delinquency.
Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.
Review, approve, and close loans within company guidelines.
Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
Oversee branch operations and ensure compliance with company policies and applicable laws.
Handle escalated customer concerns and make sound business decisions that support branch success.
Perform required bank runs, including transporting deposits.
Travel locally to offsite locations and banks as required for business purposes.
Assist with general office upkeep as needed.

Benefits

Major medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Long-term disability coverage.
Free mental health support.
401(k) with company match.
Paid holidays.
Vacation time.
Paid volunteer time.
Performance-based bonus opportunities.
Career advancement opportunities, including consideration for District Manager and other leadership roles.
Predictable schedules with a focus on time outside of work.