Branch Manager

Russell Landscape • Ruskin, FL

4d

About The Position

The Branch Manager is responsible for the success and safety of the branch and its employees, including planning, budgeting, personnel development, quality control, customer relations, and business development. The role communicates goals, objectives, and initiatives across the team and develops strategies to increase productivity. It provides leadership, training, and accountability for branch personnel in alignment with Russell Landscape’s objectives.

The Branch Manager oversees branch operations, workforce planning, performance management, key accounts, service delivery, operational reporting, assets, safety, compliance, and production execution. The role works with Assistant Branch Managers, Production Managers, Account Managers, and field teams to support operational consistency, client satisfaction, and continuous improvement.

Requirements

• High school diploma or equivalent.
• At least 5 years of professional landscape maintenance leadership experience.
• Proven experience in operations, landscaping, construction, or a similar field-based industry.
• Demonstrated leadership experience managing teams and complex operations.
• Ability to coach teams, conduct structured audits, and drive corrective action.
• Proficiency in Microsoft Office, including Excel.
• Valid state driver’s license and ability to pass DOT requirements.
• Strong knowledge of horticulture, irrigation fundamentals, plant health diagnostics, and equipment operation.
• Strong communication skills and ability to lead diverse crews in dynamic field environments.

Nice To Haves

• Experience with dashboards or analytics tools.

Responsibilities

• Serve as Acting Branch Manager in the absence of the Branch Manager, assuming responsibility for branch performance, personnel decisions, and client outcomes.
• Drive execution of branch-level KPIs aligned with revenue targets, margin expectations, and service delivery standards.
• Oversee daily operations to optimize efficiency, workforce utilization, and service quality.
• Provide direct oversight of the Assistant Branch Manager reporting structure, with Production Managers reporting to this role.
• Lead workforce planning, employee engagement, and retention strategies.
• Conduct performance management, including quarterly check-ins and annual reviews for direct reports.
• Manage a portfolio of key accounts based on complexity, revenue value, and scope, ensuring high-touch service and retention.
• Partner with Account Managers to identify risks, resolve issues, and enhance client satisfaction.
• Improve service delivery standards to exceed industry benchmarks and differentiate in competitive markets.
• Develop and present a monthly operational dashboard covering production, safety, labor efficiency, and financial performance KPIs.
• Use data-driven insights to identify trends, mitigate risks, and drive continuous improvement.
• Oversee equipment, fleet, and inventory management, including utilization, cost control, and lifecycle planning.
• Maintain accountability for asset readiness and operational uptime, with mechanics reporting to the Assistant Branch Manager.
• Ensure compliance with regulatory requirements and internal safety protocols.
• Lead incident investigations, root cause analysis, and corrective action implementation.
• Oversee production scheduling and execution to meet contractual service standards and operational efficiency targets.
• Support field teams in troubleshooting technical issues, including turf, plant health, and environmental conditions, and implementing solutions.

Benefits

• Competitive salary with performance-based incentives.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Leadership role with autonomy, ownership, and visibility.
• Strong team culture that rewards excellence and promotes from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED