Branch Manager

MHC Kenworth•Olathe, KS

About The Position

Murphy-Hoffman Company, LLC (MHC), North America’s largest Kenworth truck dealership and leasing group, is hiring a Branch Manager to oversee the day-to-day operation of a branch in accordance with established policies and procedures. The Branch Manager directs and controls the activities of the branch’s profit centers through department managers, who are responsible for their departments’ growth and profit objectives. The position formulates branch objectives, policies, plans, procedures, and programs, and works with department managers to translate company goals into specific plans and performance targets. The Branch Manager evaluates departmental results, supports personnel decisions and critical accounts, assesses business needs and profit opportunities, and establishes short- and long-term operating and financial objectives. The role also develops business plans, sales and profit objectives, expense budgets, and merchandising strategies; oversees the sale of trucks, parts, and service; ensures regulatory compliance; and maintains communication and customer relations across the branch. The Branch Manager develops, trains, and evaluates department managers, recommends compensation changes in accordance with company policy, ensures the branch is appropriately staffed, and promotes safe work habits. This is designated as a safety-sensitive position.

Requirements

Previous management experience.
Thorough knowledge of all phases of branch operations.
Excellent communication and interpersonal skills.
Strong leadership ability and decision-making skills.

Nice To Haves

Direct truck sales experience.

Responsibilities

Manage the day-to-day operation of the branch in compliance with established policies and procedures.
Plan, direct, and control branch profit-center activities through department managers and support department growth and profit objectives.
Formulate branch objectives, policies, plans, procedures, and programs, and work with department managers to convert broad programs into specific plans.
Assist department managers in developing performance targets and plans aligned with company goals and objectives.
Evaluate department operating results and performance against predetermined objectives.
Consult with department managers regarding personnel decisions and assist with major, target, or critical accounts.
Assess present and future branch needs, trends, problems, and profit opportunities.
Establish short- and long-term operating and financial objectives for the branch within company plans and policies.
Ensure approved policies and objectives are understood and applied throughout the branch.
Develop annual and monthly business plans, sales and profit objectives, and expense budgets with department managers.
Develop merchandising strategies with department managers and supervise sales of trucks, parts, and service.
Ensure the branch complies with local, state, and federal governmental regulations.
Maintain communication within and between branch departments and functional areas, including holding individual conferences as required.
Establish and maintain customer and public relations, and arbitrate between customers and department managers when needed.
Develop and train department managers, review and appraise their performance, and recommend compensation changes in accordance with company policy.
Ensure the branch organizational structure is efficiently planned and adequately and competently staffed.
Promote safe work habits and ensure safety rules are followed.