Branch Manager

Airgas•Crystal River, FL

6d•Onsite

About The Position

The Branch Manager oversees daily store operations at Airgas’s Crystal River, Florida retail shop to achieve or advance sales and margin goals. The role promotes sales, delivers excellent customer service, maintains appropriate inventory levels, and balances expenses through purchasing support. The manager also aligns the facility and staff with safety and regulatory standards, supports efficient customer service and good housekeeping, and promotes overall operational efficiency. The position provides professional service to internal and external customers, supports outside sales and customer relationships, and oversees accurate daily financial processing and reporting. The Branch Manager trains and develops inside sales associates, conducts performance reviews, and provides mentorship and guidance in collaboration with Human Resources and senior management. The schedule is Monday through Friday during daytime hours, with base pay plus commission.

Requirements

At least 2 years of experience in a leadership or managerial capacity; experience in retail industrial sales is preferred.
Ability to navigate and interpret safety rules, Material Safety Data Sheets (MSDS), operating and maintenance instructions, and procedure manuals.
Excellent organizational skills and attention to detail, with the ability to work productively in a fast-paced environment.
Ability to foster a team-oriented culture and build meaningful connections with people of diverse personalities and backgrounds.

Nice To Haves

Five or more years of experience in sales and distribution of industrial gases, welding supplies, or similar industrial products.
Proven retail sales and customer service focus.
Familiarity with welding applications and equipment, or technical curiosity and willingness to become an expert in the product line.

Responsibilities

Provide professional customer service to internal and external customers, including responding to call-in product, pricing, and technical inquiries.
Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
Support accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
Maintain accurate back order, open order, and Purchase Order expedite reports.
Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
Conduct periodic performance reviews for branch associates.
Provide performance mentorship and guidance to employees in collaboration with Human Resources and senior management.
Oversee daily store operations to achieve or advance sales and margin goals, balance expenses through purchasing support, and maintain facility and staff alignment with safety and regulatory standards.