Branch Manager

Lansing Building Products Recruiting Team•Greensboro, NC
•$130,000 - $130,000

About The Position

The Branch Manager at Lansing Building Products is the primary decision-maker, communicator, and culture-creator in the local market. This role leads progress toward the company’s strategy and long-term goals, implements company initiatives, builds a high-performing team, drives operational and sales excellence, and runs a profitable branch. The Branch Manager leads branch operations and associate and customer experiences, develops relationships with customers and vendors, and collaborates with regional, home office, and senior leaders. Positions reporting directly to the Branch Manager include the Branch Operations Manager at all locations, Outside Sales Representatives at most locations, and Outside Sales Trainees at select locations. The role reports to the Regional Manager.

Requirements

  • Unwavering commitment to high ethical standards and integrity.
  • Track record of being optimistic, motivating, competitive, and resilient.
  • Capability, potential, and willingness to grow in people leadership and talent development.
  • Outstanding communication, social, and listening skills, including willingness to give direct feedback to associates at all organizational levels.
  • Prior business-to-business sales experience, strong sales aptitude, and willingness to cultivate new business rather than only manage existing business.
  • Ability to work independently and collaboratively, including across business functions.
  • Innovative mindset and willingness to analyze lessons learned and challenge the status quo.

Nice To Haves

  • Prior people management experience.

Responsibilities

  • Lead the branch’s day-to-day functions directly and through engagement with the Branch Operations Manager, Warehouse Manager, Outside Sales Representatives, and other branch associates.
  • Oversee the associate experience, including hiring, onboarding, training, development, performance management, advancement, and separations.
  • Oversee the customer experience, including creating positive customer experiences, building valuable partnerships, following operational policies and procedures, and using customer feedback and audit findings to improve.
  • Build and sustain relationships with key vendors and other stakeholders, including initiating and leading quarterly strategic vendor planning meetings.
  • Coach and develop branch personnel, including conducting regular ride-alongs with Outside Sales Representatives and Outside Sales Trainees and dedicated check-ins with the Branch Operations Manager.
  • Conduct weekly sales, management, and all-associate branch meetings, as well as other group meetings as needed, to promote communication, alignment, execution, and continuous improvement.
  • Work effectively with the Regional Manager, Home Office support personnel, and senior leadership.
  • Serve as a lead salesperson for the branch by spending regular time away from the branch to strengthen existing customer relationships and develop new ones.
  • Implement company initiatives and lead change management in the branch.

Benefits

  • Competitive base salary with uncapped bonus opportunity based on branch gross sales, branch net profit, and delivery on team and operational expectations.
  • Company car, gas card, and insurance coverage.
  • Cell phone, laptop, and tablet.
  • Eligibility to qualify for an annual sales incentive trip.
  • Medical, dental, and vision coverage.
  • Health Savings Account with company contributions.
  • Health Advocate and Employee Assistance Program.
  • 401(k) with employer match of 50% up to 15% of salary.
  • Paid vacation and sick days.
  • Tuition reimbursement and training programs.
  • Company-paid parental leave.
  • Company-paid life insurance.
  • Short-term and long-term disability.
  • Paid holidays.
  • Health and wellness program.
  • Volunteer time.
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