Branch Manager

Falls of Neuse Management LLC • Hillsdale Township, MI

2d

About The Position

American Welding & Gas, Inc. is seeking an energetic, self-motivated candidate for a Branch Manager position in Indianapolis, Indiana. The Branch Manager directs the day-to-day activities of sales, including counter sales, warehousing, distribution, and production, and has profit-and-loss responsibilities. The role oversees branch operations, customer service, sales growth, financial performance, safety, and personnel in accordance with company policies and applicable laws.

Requirements

• Bachelor's degree or equivalent experience.
• Previous management experience.
• Intermediate-level computer skills.
• Team player who takes ownership, creates solutions, and drives results.
• Communicates consistently, directly, and honestly.
• Ability to work independently and under pressure to meet deadlines.
• Ability to respond effectively to sensitive inquiries or complaints.
• Strong leadership and relationship-development skills.
• Pleasant, professional, and courteous personality.
• Strong administrative skills; organized, efficient, and versatile.
• Excellent verbal and written communication skills.
• Goal-oriented and self-motivated.

Responsibilities

• Lead and promote safety, organize safety meetings, and strictly enforce safety rules.
• Ensure customer deliveries are dispatched cost-effectively and meet customer expectations.
• Provide upbeat, friendly, needs-focused service to phone, walk-in, and delivery customers.
• Manage sales, margins, and expenses to improve branch operating income.
• Manage store ranking metrics to improve the branch's store ranking.
• Review monthly financial statements and make adjustments to improve performance.
• Coordinate with other branches and branch personnel to resolve customer, sales, and operational issues in a way that enhances customer satisfaction.
• Complete and submit sales-related paperwork accurately and on time, including shippers, invoices, inventory and tank audits, month-end reports, cash reconciliations, and deposits.
• Participate in preparing market information, annual sales analyses, and forecasts.
• Manage branch personnel in accordance with company policies, including hiring, training, motivating, planning and directing work, providing performance feedback, developing associates, and resolving associate issues.
• Coordinate sales promotions; maintain and stock merchandise; display merchandise attractively; and keep the store clean and attractive.
• Complete timely, quality performance appraisals for assigned personnel.
• Follow company policies, procedures, and rules, as well as applicable state and federal laws.
• Evaluate and monitor day-to-day branch activities and make changes as needed to ensure cost-effective operations.
• Sell profitable sales growth to new and existing opportunities.
• Perform other duties as assigned.

Benefits

• Competitive pay structure with performance incentives.
• Medical, dental, and vision benefits with no waiting period.
• Collaborative environment where employee input is valued daily.
• Company-paid life insurance and short-term and long-term disability.
• 401(k) retirement savings plan with company match.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager