Branch Manager

Iowa State Bank•Ireton, IA

About The Position

The Branch Manager leads and develops a team, fosters continuous growth and improvement, and builds relationships with existing and potential clients to strengthen the branch’s business pipeline. The role oversees business development, lending, branch strategy and performance, employee development, customer service, and regulatory compliance, with the goal of meeting branch objectives and contributing to the bank’s growth and profitability.

Responsibilities

  • Represent the bank in active prospecting and customer business development to generate new loan, deposit, and related business.
  • Develop full, long-term customer relationships through direct and indirect contact with potential and existing customers.
  • Perform direct lending to bank customers, with an emphasis on commercial and agribusiness or residential real estate markets according to the customer base.
  • Identify and refer prospects for financial service products offered throughout the company.
  • Ensure community bank activities support the company’s overall strategy and refer business opportunities to relevant banking, investment, trust, insurance, or real estate departments.
  • Make credit decisions within lending authority.
  • Contribute to branch profitability through loan interest spreads, fee income, and cost control.
  • Assist bank loan officers with officer call programs and other business development activities as needed.
  • Help develop and oversee plans, budgets, and sales strategies to meet bank objectives, and contribute a community banking perspective to company decisions.
  • Supervise and coach branch lending personnel and provide leadership that encourages growth, connection, and outstanding customer service.
  • Partner and communicate with other departments to resolve issues and develop customer relationships.
  • Maintain cooperation and rapport with staff, and use available expertise and resources to train employees and address concerns.
  • Set goals and objectives for assigned personnel, monitor productivity and performance, and communicate feedback with RP monthly.
  • Oversee community bank staffing efficiency and training needs to support effective sales and service.
  • Represent the bank and provide leadership in key community activities.
  • Stay informed about industry issues and regulations and ensure branch employees follow bank regulations, company procedures, and policies.
  • Provide feedback and performance evaluations to develop and retain talent.
  • Maintain awareness of applicable policies, procedures, authorities, regulations, and laws, including the Bank Secrecy Act and Anti-Money Laundering Act; guide employees on compliance and address and report suspected violations.
  • Assist with other bank activities as requested.
  • Maintain public relationships in a manner that enhances the bank’s image and marketing efforts.
  • Participate in outside civic activities that support the bank, personal growth, and the community.
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