Branch Manager

Attain Finance • Northport, AL

14d • $52,000 - $79,000 • Onsite

About The Position

Heights Finance, a member of the Attain Finance family, is hiring a Branch Manager to lead branch operations and deliver exceptional service to new and existing customers seeking financial services. The role is responsible for driving branch growth, overseeing loan processes, managing delinquent accounts, and setting standards for customer service and sales. The Branch Manager coaches and develops employees, manages performance and recruitment, and handles scheduling, payroll, and expenses.

This is a full-time, onsite position at 1702 McFarland Blvd., Northport, AL 35476. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m., with evenings and weekends based on business needs or peak seasons. The base salary range is $52,000–$79,000. The actual offer depends on factors including location, skills, knowledge, competencies, and experience.

Requirements

• 1–2 years of leadership or management experience, with demonstrated ability to influence and lead others.
• Commitment to career advancement, taking on new challenges, and continuous learning.
• Experience guiding clients or stakeholders through processes and providing support and advice.
• Ability to support team members’ growth and foster a collaborative, inclusive environment.
• High school diploma or equivalent.
• Demonstrated ability to make a positive difference in the community through assisting others, such as customer service, project management, or team support.

Nice To Haves

• Associate or bachelor’s degree.
• 1–2 years of experience in consumer finance, lending, or banking.

Responsibilities

• Implement marketing plans, build business relationships, and manage daily operations to meet branch goals.
• Oversee new and refinanced loans, ensuring compliance and providing outstanding customer service.
• Proactively manage delinquent accounts with urgency.
• Set the standard for customer service and sales, and address customer concerns professionally.
• Coach, mentor, and develop team members; lead by example and foster customer-service excellence and strong relationships.
• Conduct employee evaluations, provide feedback, and partner with Talent Acquisition on recruitment.
• Manage scheduling, payroll, and expenses to support efficient branch operations.

Benefits

• Paid time off.
• Medical, dental, and vision coverage, plus other voluntary coverages; benefits begin on the first day of employment.
• 401(k) program with company match, available 30 days after hire beginning on the first of the month.
• Employee Assistance Program.
• Emergency Relief Fund.
• Attain4All.
• Tuition reimbursement.
• Leadership development programs.
• Potential to earn through the Monthly Bonus Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED