Branch Manager

Surge Staffing•Easton, PA

About The Position

The Branch Manager identifies, prospects, and secures business opportunities to support revenue growth in an assigned geographic area. The role develops and implements sales strategies for new prospects and active or inactive client accounts, works with field management to plan and follow up on sales activities, and achieves profit results consistent with established forecasts and expectations. The Branch Manager develops account sales plans for at least 30 target accounts; leads sales activity on identified accounts; and partners with branch and Headquarters staff to build product knowledge and implement solutions. The role also develops relationships in the local business community, maintains records of business and sales activity, responds to customer and prospect inquiries, and performs other duties needed for successful company operations. Travel to customer sites and other company offices may be required. Surge describes itself as a national staffing and workforce-solutions provider with more than 50 years of experience. It emphasizes long-term client partnerships and matching placements to client needs. Surge is an equal opportunity employer and states that it provides reasonable accommodation for individuals with disabilities.

Requirements

  • High school diploma or equivalent.
  • Previous business development experience.
  • At least 3 years of proven outside direct sales experience, including developing sales strategies, consultative selling, cold calling, sales presentations, solution-oriented sales approaches, and closing techniques.
  • Ability to apply basic math skills accurately.
  • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
  • Ability to travel to locations such as customer sites and other company offices as needed.
  • Strong leadership, initiative, and creativity, including the ability to identify and convey successful techniques.
  • Ability to work independently and with other team members.
  • Ability to shift between multiple tasks.
  • Cooperative, team-oriented, patient, and calm under pressure.
  • Ability to produce results in an autonomous environment while following company guidelines and adapting to changing priorities.
  • Strong written and verbal communication skills.
  • Ability to provide excellent customer service to clients.
  • Ability to advise, counsel, guide, and influence the opinions and decisions of others.
  • Familiarity with the surrounding area.
  • Ability to work in a fast-paced, highly competitive, deadline-oriented environment.
  • Self-motivation and a sense of urgency in sales- and service-related activity.

Responsibilities

  • Develop account sales plans and approaches with the Manager for a minimum of 30 target accounts.
  • Identify prospects and develop sales strategies to secure new business, including sales calls, competitive analysis, presentations, proposals, demonstrations, direct mail, and follow-up.
  • Conduct sales calls for prospect, active, and inactive accounts independently and jointly with branch staff and management, as prioritized by the Manager.
  • Serve as the lead and primary sales resource for identified target accounts and create account plans.
  • Partner with branch office and Headquarters staff to enhance product knowledge and implement product solutions.
  • Support sales closure to shorten the sales cycle and meet sales goals and objectives.
  • Analyze prospect requirements and needs to determine how company products and services can meet those needs and resolve problems.
  • Establish business-community contacts, including participating in local networking events to increase brand recognition and awareness.
  • Record business and sales activity in the company database and complete required activity reports.
  • Respond promptly to customer and prospect inquiries and needs.
  • Perform other duties that arise to ensure successful company operations.
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