Branch Manager - Central Virginia Market

JPMorganChase • Richmond, VA

1d

About The Position

At Chase, Branch Managers create memorable experiences for clients and employees by building lasting relationships, exceeding expectations, and embracing diversity and inclusion. The Branch Manager leads and manages all aspects of a Chase branch, including growing deposits and investments, overseeing operations, and coaching the team. The role represents the Chase brand and culture through attentive service, welcoming experiences, banking solutions, financial technology, and collaboration with experts to address clients’ specialized financial needs.

The successful candidate will complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings and may include out-of-state travel. The position is subject to Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators, including review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates from consideration. The role requires NMLS registration under the SAFE Act; continued employment depends on successful registration after starting, annual renewal, and timely updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Complete the Branch Manager Training Program before consideration for Branch Manager placement.
• Meet applicable Dodd-Frank and Truth in Lending Act Loan Originator qualification requirements.
• Register with the NMLS under the SAFE Act and complete required renewals and updates.
• A felony conviction within the last seven years disqualifies the candidate from consideration.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by communicating a clear vision and demonstrating the company’s Service, Heart, Curiosity, Courage, and Excellence values.
• Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and recognition of successes.
• Promote ongoing team learning and development.
• Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment through sound judgment, integrity, and compliance with policies and procedures.
• Connect, influence, and educate team members, partners, and clients about technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED