Branch Manager - Central Phoenix Market - Glendale, AZ

JPMorganChase • Glendale, AZ

9d

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, friendly service and create a welcoming environment that puts employees and clients first. You will represent Chase’s brand and culture, provide banking solutions and financial technology, and collaborate with specialists to help clients with their financial needs. The role also includes building relationships with local businesses and engaging with the community.

You must complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel.

This position is subject to Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMorganChase review of relevant background information, including criminal conviction history, credit report, and NMLS information. A felony conviction within the last seven years disqualifies applicants. The position requires NMLS registration under the SAFE Act, with continued employment contingent on successful registration after the start date and completion of required renewals and updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
• Ability to meet Dodd-Frank and Truth in Lending Act Loan Originator qualification requirements, including applicable background review.
• NMLS registration under the SAFE Act, with timely completion of required registration, renewal, and updates.
• Strong leadership, coaching, and employee-empowerment skills.
• Ability to organize and manage competing priorities and develop plans for growth.
• Strong decision-making skills in a fast-paced, changing environment.
• Experience maintaining a strong risk and control environment and adhering to policies.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch team and embody the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies that grow deposits and investments and achieve branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Coach, provide feedback to, and recognize team members to build a high-performing, motivated team.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting the company and clients, and following policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED