Branch Manager - Central Phoenix Market - Glendale, AZ

JPMorgan Chase & Co. • Glendale, AZ

9d • Onsite

About The Position

As a Branch Manager at Chase, you lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You create a welcoming environment for clients and employees, provide attentive service, represent Chase’s brand and culture, and deliver banking solutions and financial technology. You also collaborate with experts to address clients’ specialized financial needs. The role includes building relationships with local businesses and the community, supporting a strong risk and control environment, and completing the Branch Manager Training Program before placement. Travel may be required for in-person training and meetings, including some out-of-state travel. The position requires NMLS registration under the SAFE Act and compliance with applicable Dodd Frank/Truth in Lending Act requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Meet applicable Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration or updating registration after starting employment.
• Demonstrated leadership and ability to coach and empower employees.
• Ability to organize and manage competing priorities and develop plans for branch growth and success.
• Strong decision-making skills and ability to lead in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and adhering to policies.
• Ability to influence, educate, and connect employees, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for growing deposits and investments and delivering on branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment through sound judgment, integrity, protection of clients and the company, and adherence to policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings.

Benefits

• Competitive total rewards package, with base salary based on role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED