Branch Manager - Virginia, MN

Spee-Dee Delivery Service•Mountain Iron, MN

2d•$70,000 - $92,500

About The Position

The Branch Manager executes, directs, and coordinates shipments into and out of the branch. This exempt salary position oversees daily branch operations and organizes production activities to meet operational goals. The manager evaluates productivity using performance, financial, and activity data; addresses customer complaints; and identifies and implements improvements to productivity, equipment performance, work methods, and customer service. The position leads branch employees, including determining staffing needs, hiring, training, onboarding, discipline, and performance evaluations. It enforces safety, Department of Transportation (DOT), and company policies; analyzes route performance and freight distribution; leads weekly meetings; and escalates operational concerns to appropriate management. Periodic travel may be required, and other duties may be assigned. The role requires a high school diploma or equivalent, being at least 21 years old, and a valid Class A CDL or successful completion of the company-paid CDL training program. The position also requires passing a DOT physical exam, pre-employment drug screening, and criminal background check. The stated starting salary is $70,000–$92,500 per year, depending on relevant experience, education, certifications, and comparison with employees in the role.

Requirements

At least 21 years of age.
High school diploma or equivalent required.
Must hold a valid CDL Class A driver's license or successfully complete the company-paid CDL training program.
Must be able to pass a DOT physical exam.
Must be able to pass a pre-employment drug screening and criminal background check.
Excellent management skills.
Excellent written and oral communication skills.
Ability to influence, develop, and maintain good working relationships across functional areas and with customers.
Strong organizational and project management skills, including meeting deadlines and achieving results.
Thorough understanding of applicable federal, state, local, and company safety policies.
Sound judgment and decision-making, including evaluating costs and benefits; critical-thinking, logic, and reasoning skills to identify solutions.
Proficiency with computer-based management systems and Microsoft Office Suite or similar software.
Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally.
Ability to work with various types of freight, including hazardous materials, perishable food and alcohol, firearms, ammunition, and live animals.
Ability to sit at a desk and work on a computer for prolonged periods.

Nice To Haves

Associate's degree in Business Management, Operations Management, or a related field preferred.
Three or more years of experience in the transportation industry and leadership preferred.

Responsibilities

Oversee and ensure completion of all day-to-day branch operations.
Plan and organize daily activities related to production and operations.
Measure productivity by analyzing performance data, financial data, and activity reports.
Investigate and resolve customer complaints.
Identify, recommend, and implement measures to improve productivity, equipment performance, work methods, and customer service.
Enforce safety, DOT, and company policies.
Analyze route performance and ensure freight is distributed appropriately.
Conduct timely and constructive performance evaluations.
Lead weekly meetings and communicate goals and assignments.
Handle and participate in investigating employee concerns.
Identify and escalate operational concerns to appropriate management.
Determine labor needs to meet production goals.
Hire, train, discipline, and onboard new staff.
Travel periodically as required.
Perform other required duties as assigned.