Teller Virginia Beach Branch

Wells Fargo•Virginia Beach, VA

3d•$20 - $25•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network in a customer-focused, front-line role. The Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. As a primary customer contact, the Teller represents the branch through attentive service and care. The role builds foundational banking skills by helping identify customer needs and introducing relevant products, services, and digital tools. The Teller connects customers with bankers for more detailed product conversations and collaborates with branch teammates to support daily operations and a consistent, high-quality customer experience. Wells Fargo provides training and coaching and describes this role as an opportunity for long-term growth and career mobility. The position is based at 1608 Laskin Rd., Virginia Beach, VA 23451. The schedule will include Saturdays. The position is not eligible for Visa sponsorship. The stated base pay range is $20.00–$25.00; employees may also be eligible for incentive opportunities. The posting end date is November 5, 2026, though the posting may be removed earlier due to applicant volume.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to develop accuracy, confidence, and consistency in customer transactions quickly.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills with branch teammates.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions such as deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
Communicate clearly and use active listening to clarify customer needs and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.