Branch Manager - Central Virginia Market

JPMorgan Chase & Co.•Richmond, VA
•$36 - $51•Onsite

About The Position

As a Branch Manager at Chase, you will lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, deliver attentive service and banking solutions, represent Chase’s brand and culture, and collaborate with experts to address clients’ specialized financial needs. The role requires successful completion of the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration, including registration or updating registration after starting and completing required renewals and updates. Continued employment depends on meeting these requirements. An employment offer is also contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies candidates from consideration.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Strong leadership skills and a track record of coaching and empowering employees.
  • Ability to organize and manage competing priorities and develop plans for growth.
  • Ability to make decisions and lead confidently in a fast-paced, changing environment.
  • Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and policies.
  • Ability to influence, educate, and connect teams, partners, and clients with technology.
  • Successful completion of the Branch Manager Training Program before placement.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Must meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration requirements.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying company values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and delivering branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment through sound judgment, integrity, and adherence to policies and procedures.
  • Lead branch operations and deliver banking solutions and financial technology to clients.

Benefits

  • Competitive total rewards package with base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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