Branch Manager Illinois South Area- Assistant Vice president

Citi • Chicago, IL

9d • $71,120 - $106,680

About The Position

The Branch Manager SAFE Act is an intermediate management-level position responsible for providing leadership and direction to a team in order to grow sales and the client base in coordination with the consumer sales team. The role focuses on growing sales, building customer loyalty, recommending business strategies or initiatives, and potentially managing activities by external organizations as well as directly managing individuals and sales teams.

The Branch Manager oversees branch sales, service, controls, human resources, planning, budgeting, performance, compliance, and risk management. The position also involves recruiting, onboarding, training, and developing staff, as well as carrying out supervisory responsibilities. Other job-related duties may be assigned as required.

Requirements

• 5–8 years of relevant experience.
• Proven experience managing teams.
• Clear and concise written and verbal communication skills.
• Analytical skills.
• Bachelor's degree/university degree or equivalent experience.

Nice To Haves

• Previous experience in banking or the financial industry preferred.

Responsibilities

• Administer branch sales, service, controls, and human-resource management.
• Manage staff to ensure employees understand work priorities and activities and maintain high levels of customer service.
• Execute planning and budgeting activities to ensure branch annual goals are met.
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to staff.
• Monitor performance to ensure branch metrics are met and action plans are in place to enhance customer satisfaction.
• Oversee branch controls and compliance to manage risk and support positive internal audit ratings.
• Identify training needs and career progression opportunities, partner with staff on professional development plans, and perform supervisory duties including performance evaluations, compensation decisions, hiring, disciplinary actions, and terminations.
• Lead recruitment and selection for sales and operations roles within the branch and oversee onboarding.
• Assess risk in business decisions, protect the firm's reputation and assets, promote compliance with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and escalate, manage, and report control issues transparently.
• Supervise the activity of others and create accountability for maintaining required standards.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager