Area Vice President

Securitas Security Services•Indianapolis, IN
•$120,000 - $140,000

About The Position

The Area Vice President provides strategic direction and leadership for an assigned security area, ensuring its branches achieve short- and long-term revenue growth and profitability goals. The role directs and coaches Branch Managers, supports client retention and service expansion, and ensures high-quality service delivery and effective operational and administrative management. The position carries full profit-and-loss responsibility for a Security Area. The Area Vice President maintains client relationships, evaluates service quality, and initiates corrective action when needed. The role analyzes operational and financial performance, oversees business planning and budgeting, develops Branch Managers and staff, guides sales and business development, negotiates client contracts, and ensures compliance with applicable laws, regulations, policies, and procedures. It also authorizes appropriate expenditures and works with Branch Managers on accounts receivable performance. The position requires frequent travel to client sites, regular vehicle use, and availability to respond on call to emergencies and incidents at all hours. The employee must be able to manage multiple tasks, work with confidential information, communicate with diverse stakeholders, and maintain composure in urgent or high-pressure situations. Securitas USA describes its purpose as helping make the world a safer place and identifies Integrity, Vigilance, and Helpfulness as its core values. The company is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

  • Must be at least 18 years of age.
  • Must have a reliable means of communication, such as a pager or phone.
  • Must have reliable public or private transportation.
  • Must have the legal right to work in the United States.
  • Must be able to speak, read, and write English.
  • Must have a high school diploma or GED.
  • Must participate in the company's pre-employment screening process, including drug screening and background investigation.
  • Bachelor's degree and at least 5 years of experience in a field related to the security industry and/or business management, plus substantial progressively responsible security-industry experience including supervisory experience, or an equivalent combination of education and experience sufficient to perform the essential functions.
  • In-depth knowledge of security operations.
  • Experience and success in business development and administration, and human resources management.
  • Skill in financial analysis and promoting legal and ethical practices.
  • Ability to use a personal computer and spreadsheet software.
  • Ability to think strategically, synthesize business and financial data, and develop innovative solutions.
  • Excellent planning, organizing, and leadership skills.
  • Excellent oral and written communication skills, including executive-level presentations.
  • Strong customer-service and service-delivery orientation.
  • Strong interpersonal skills and ability to interact effectively across social levels and diverse cultures.
  • Ability to lead effectively and contribute as a member of project teams.
  • Ability to take initiative and achieve results.
  • Ability to maintain composure with authorities, executives, clients, staff, media, and the public, including in urgent or high-pressure situations.
  • Ability to handle multiple tasks concurrently and handle sensitive and confidential information.
  • Regular vehicle use and frequent travel to client sites for presentations, meetings, and site surveys.
  • Regular talking and hearing; frequent or occasional lifting and/or moving of up to 20 pounds; and close vision, distance vision, and ability to adjust focus.
  • Ability to respond on call to emergencies and incidents at all hours.
  • Must meet company standards for background and reference checks, controlled-substance testing, and behavioral selection survey.

Nice To Haves

  • Certified Protection Professional (CPP) designation is desirable.
  • Additional relevant experience may be substituted for required education at a rate of one calendar year of experience for one academic year of education.

Responsibilities

  • Ensure high-quality customer service through regular client contact, service-quality evaluation, and corrective action when necessary.
  • Analyze operational and financial indicators to improve Branch performance and ensure profitable Area operations with full profit-and-loss accountability.
  • Maintain Branch focus on customer service; guide retention of profitable business; review office audits and direct corrective action.
  • Coach and develop Branch Managers and ensure Branches have qualified, properly trained personnel.
  • Direct implementation of best demonstrated industry and company practices.
  • Assist with business plan and budget development and monitor progress against business objectives.
  • Evaluate industry and business trends for potential impact and growth opportunities.
  • Direct sales staff on business development priorities and sales actions; help clients understand company products and services; negotiate client contracts.
  • Maintain a positive, professional environment in compliance with applicable laws, regulations, policies, and procedures, and ensure staff understand and comply with them.
  • Authorize appropriate expenditures, including equipment, supplies, advertising, and vehicles.
  • Implement and provide input to company and Region initiatives; resolve legal, financial, human resources, and administrative issues promptly and effectively.
  • Work with Branch Managers to ensure accounts receivable goals and expectations are met.
  • Perform additional duties and tasks of similar nature and scope as necessary to achieve assigned business objectives.
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