Area Vice President

Securitas•Indianapolis, IN

About The Position

The Area Vice President provides strategic direction and leadership to an assigned security area, ensuring its branches achieve short- and long-term revenue growth and profitability goals. The role directs and coaches Branch Managers in the company’s business management philosophy, supports client retention and service expansion, and promotes quality service delivery. It is distinguished by full profit and loss responsibility for a security area. The position oversees effective, timely, and efficient operational and administrative management. It monitors business performance, supports branch leaders and sales staff, and ensures compliance with applicable laws, regulations, company policies, and procedures. The role also requires regular travel to client sites and responding on an on-call basis to emergencies and incidents at all hours.

Requirements

  • Must be at least 18 years of age.
  • Must have a reliable means of communication and transportation.
  • Must have the legal right to work in the United States.
  • Must be able to speak, read, and write English.
  • Must have a high school diploma or GED.
  • Must be willing to participate in pre-employment screening, including a drug screen and background investigation.
  • Bachelor’s degree and at least 5 years of experience in a field related to the security industry and/or business management, plus substantial progressively responsible security-industry experience including supervisory experience, or an equivalent combination of education and experience sufficient to perform the essential functions. Additional relevant experience may substitute for required education at one calendar year per academic year.
  • In-depth knowledge of security operations.
  • Experience in business development and administration and human resources management.
  • Skill in financial analysis and promoting legal and ethical practices.
  • Ability to use a personal computer and spreadsheet software.
  • Ability to think strategically, synthesize business and financial data, and develop innovative solutions.
  • Strong planning, organizing, and leadership skills.
  • Excellent oral and written communication skills, including executive-level presentations.
  • Strong customer service and service delivery orientation.
  • Strong interpersonal skills and ability to interact effectively across social levels and diverse cultures.
  • Ability to lead effectively and contribute as a member of project teams; take initiative and achieve results.
  • Ability to maintain composure under pressure, handle multiple tasks concurrently, and handle sensitive and confidential information.
  • Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
  • Ability to perform the essential functions with or without reasonable accommodation, including regular vehicle use, frequent travel, and occasional or frequent lifting or moving of up to 20 pounds.

Nice To Haves

  • Certified Protection Professional (CPP) designation.

Responsibilities

  • Ensure high-quality customer service through regular client contact; evaluate service quality and initiate corrective action as needed.
  • Analyze operational and financial indicators to improve branch performance and ensure profitable area operations with full profit and loss accountability.
  • Ensure branches maintain a focus on customer service; support retention of profitable business; review office audits and direct corrective actions.
  • Coach and develop Branch Managers and ensure branches have qualified, properly trained staff.
  • Direct implementation of demonstrated industry and company practices.
  • Assist with business plan and budget development and monitor progress against short- and long-term objectives.
  • Evaluate industry and business trends for potential impacts and growth opportunities.
  • Direct sales staff on business development priorities and key actions; help clients understand company products and services; negotiate client contracts.
  • Maintain a positive, professional environment compliant with applicable laws, regulations, policies, and procedures, and ensure staff understand and comply with them.
  • Authorize appropriate expenditures, including equipment, supplies, advertising, and vehicles.
  • Implement and provide input to company and regional initiatives; resolve legal, financial, human resources, and administrative issues promptly and effectively.
  • Work with Branch Managers to meet accounts receivable goals and expectations.
  • Perform additional similar functions and tasks as necessary to achieve assigned business objectives.
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