Branch Manager

Lansing Building Products • Bolingbrook, IL

7d

About The Position

The Branch Manager at Lansing Building Products is the primary decision-maker, communicator, and culture-creator in their market. The role embodies Lansing’s Purpose, Mission, and True Blue behaviors; builds and maintains a high-performing team; drives operational and sales excellence; and runs a profitable branch. The Branch Manager advances execution of Lansing’s strategy and long-term goals and leads change management when implementing company initiatives.

The Branch Manager leads branch operations and the associate and customer experience, develops branch personnel, builds relationships with vendors and stakeholders, and serves as a lead salesperson. Positions reporting directly to the Branch Manager include the Branch Operations Manager at all locations, Outside Sales Representatives at most locations, and Outside Sales Trainees at select locations. The Branch Manager reports to the Regional Manager.

Requirements

• Unwavering commitment to the highest ethical standards and integrity.
• Track record of being optimistic, motivating, competitive, and resilient.
• Capability, potential, and willingness to grow in people leadership and talent development.
• Outstanding communication, social, and listening skills, including willingness to give direct feedback to associates at all levels.
• Prior business-to-business sales experience, high sales aptitude, and willingness to cultivate new business rather than only manage existing business.
• Ability to work independently and collaboratively, including across business functions.
• Innovative mindset and willingness to analyze lessons learned and challenge the status quo.

Nice To Haves

• Prior people management experience.

Responsibilities

• Lead the day-to-day functions of the branch, directly and through engagement with the Branch Operations Manager, Warehouse Manager, Outside Sales Representatives, and other branch associates.
• Oversee all aspects of the associate experience, including hiring, onboarding, training, development, performance management, advancement, and separations.
• Oversee the customer experience, including creating “wow” moments, building valuable partnerships, adhering to operational policies and procedures, and improving the experience using customer feedback and audit findings.
• Build and sustain strong relationships with key vendors and other stakeholders, including initiating and leading quarterly strategic vendor planning meetings.
• Coach and develop branch personnel, including conducting regular ride-alongs with Outside Sales Representatives and Outside Sales Trainees and dedicated check-ins with the Branch Operations Manager.
• Conduct weekly sales, management, and all-associate branch meetings, as well as other group meetings as needed, to promote communication, alignment, execution, and continuous improvement.
• Work effectively with the Regional Manager, Home Office support personnel, and senior leadership.
• Serve as a lead salesperson for the branch by spending time away from the branch to strengthen existing customer relationships and develop new ones.
• Drive progress toward execution of Lansing’s strategy and long-term goals and lead the implementation of company initiatives.

Benefits

• Competitive base salary with uncapped bonus opportunity based on branch gross sales, branch net profit, and delivery on team and operational expectations.
• Company car with gas card and insurance coverage.
• Cell phone, laptop, and tablet.
• Ability to qualify for an annual sales incentive trip.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed