Branch Manager

NORTHWEST RESPIRATORY SERVICES LLC•Altoona, WI
•$55,000 - $70,000

About The Position

Northwest Respiratory Services is seeking a Branch Manager to oversee the day-to-day operations of its Eau Claire branch in Altoona, Wisconsin. The role includes supervising and mentoring a team of 4–5 employees, maintaining and building the company’s reputation for customer service, and supporting delivery and equipment operations. The Branch Manager reports to the Regional Operations Manager. The position includes delivering respiratory equipment to patients and facilities and educating them on its safe use and care. The manager assigns standard and on-call work schedules and driving routes, maintains branch inventory, ensures equipment is promptly returned after use, and helps ensure employees comply with applicable requirements, including FDA, Board of Pharmacy, and DOT rules. The role also supports the Regional Operations Manager with staff performance evaluations. Northwest Respiratory Services is a privately held regional provider of respiratory products and services. Since 1976, it has served patients in their homes, assisted living and skilled nursing facilities, and veterans receiving care from VA hospitals.

Requirements

  • Current state-issued driver’s license.
  • Class C CDL with Tanker and Hazmat endorsements.
  • Ability to pass a motor vehicle records check, drug test, and DOT physical.
  • Past experience managing drivers and performing deliveries.
  • Strong interpersonal and customer service skills.
  • Desire to work with the public and help others obtain a better quality of life.
  • Dedication to the company’s mission and to serving customers with compassion, integrity, and care.

Responsibilities

  • Oversee the Eau Claire branch’s day-to-day operations.
  • Supervise and mentor a team of 4–5 employees.
  • Deliver respiratory equipment to patients and facilities and provide education on its safe use and care.
  • Assign standard and on-call work schedules and driving routes.
  • Ensure branch inventory is well stocked and equipment is promptly returned after use.
  • Ensure employees comply with applicable requirements, including FDA, Board of Pharmacy, and DOT requirements.
  • Support the Regional Operations Manager in providing performance evaluations to branch staff.

Benefits

  • Medical, dental, and vision insurance.
  • HSA and FSA options.
  • 401(k) retirement plan with company contribution.
  • Short-term disability insurance.
  • Company-paid long-term disability and basic life insurance.
  • Voluntary life, accident, and other supplemental insurance.
  • Vacation, sick leave, and paid holidays.
  • Learning and development opportunities.
  • Flexible start times.
  • Local routes and home every night.
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