Branch Manager

Lansing Building Products Recruiting Team•Bolingbrook, IL

7d•$105,000 - $115,000

About The Position

The Branch Manager is the primary decision-maker, communicator, and culture-creator in their market. The role leads execution of Lansing Building Products’ strategy and long-term goals, implements company initiatives, builds a high-performing team, drives operational and sales excellence, and runs a profitable branch. The Branch Manager oversees the associate and customer experience, develops relationships with vendors and stakeholders, and serves as a lead salesperson, including spending time away from the branch to strengthen existing customer relationships and develop new ones. The Branch Manager reports to the Regional Manager. Direct reports include the Branch Operations Manager at all locations, Outside Sales Representatives at most locations, and Outside Sales Trainees at select locations. Lansing Building Products is a family-values-driven supplier of building products serving professional contractors. The company describes its purpose as making a positive impact in people’s lives and emphasizes Respect, Service, and Excellence. It offers the resources and opportunities of a growing national organization alongside the personal connections and culture of a family business.

Requirements

Demonstrated commitment to high ethical standards and integrity.
Track record of being optimistic, motivating, competitive, and resilient.
Capability, potential, and willingness to grow in people leadership and talent development.
Outstanding communication, social, and listening skills, including willingness to give direct feedback to associates at all organizational levels.
Prior business-to-business sales experience, strong sales aptitude, and willingness to cultivate new business.
Ability to work independently and collaboratively, including across business functions.
Innovative mindset and willingness to analyze lessons learned and challenge the status quo.

Nice To Haves

Prior people management experience.

Responsibilities

Lead day-to-day branch functions directly and through engagement with the Branch Operations Manager, Warehouse Manager, Outside Sales Representatives, and other branch associates.
Oversee the associate experience, including hiring, onboarding, training, development, performance management, advancement, and separations.
Oversee the customer experience, including creating positive customer moments, building valuable partnerships, following operational policies and procedures, and using customer feedback and audit findings to improve.
Build and maintain relationships with key vendors and stakeholders, including initiating and leading quarterly strategic vendor planning meetings.
Coach and develop branch personnel, including conducting regular ride-alongs with Outside Sales Representatives and Outside Sales Trainees and dedicated check-ins with the Branch Operations Manager.
Conduct weekly sales, management, and all-associate branch meetings, as well as other group meetings as needed, to support communication, alignment, execution, and continuous improvement.
Work effectively with the Regional Manager, Home Office support personnel, and senior leadership.
Serve as a lead salesperson for the branch by spending time away from the branch to strengthen existing customer relationships and develop new ones.
Drive progress toward the company’s strategy and long-term goals and lead implementation of company initiatives.

Benefits

Competitive base salary with uncapped bonus opportunity based on branch gross sales, branch net profit, and delivery on team and operational expectations.
Company car with gas card and insurance coverage, cell phone, laptop, and tablet.
Eligibility to qualify for an annual sales incentive trip.
Medical, dental, and vision coverage.
HSA with company contributions.
Health Advocate and EAP.
Competitive 401(k) with employer match of 50% up to 15% of salary.
Paid vacation and sick days.
Tuition reimbursement and training programs.
Company-paid parental leave.
Company-paid life insurance.
Short- and long-term disability.
Paid holidays.
Health and wellness program.
Volunteer time.