Branch Manager LA Central Area, Assistant Vice President

Citi • Los Angeles, CA

3d • $76,480 - $114,720

About The Position

The Branch Manager SAFE Act is an intermediate management-level position responsible for providing full leadership and direction to a team to grow sales and the client base in coordination with the consumer sales team. The role focuses on growing sales, building customer loyalty, and recommending business strategies or initiatives. It may include managing activities performed by external organizations and directly managing individuals and sales teams.

Requirements

• 5–8 years of relevant experience.
• Proven experience managing teams.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Consistently demonstrates analytical skills.
• Bachelor's degree, university degree, or equivalent experience.

Nice To Haves

• Previous experience in banking or the financial industry.

Responsibilities

• Administer branch sales, service, controls, and human resource management.
• Manage staff so employees understand work priorities and activities and maintain high levels of customer service.
• Execute planning and budgeting activities to meet annual branch goals.
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to staff.
• Monitor performance to ensure branch metrics are met and action plans are in place to enhance customer satisfaction.
• Oversee branch controls and compliance to manage risk and support positive internal audit ratings.
• Identify training needs and career progression opportunities, partner with staff on professional development plans, and perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions, and terminations.
• Lead recruitment and selection of sales and operations staff across the branch and oversee onboarding.
• Assess risk in business decisions, consider the firm's reputation and the safeguarding of Citi, its clients, and assets, drive compliance with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
• Supervise the activities of others and create accountability for employees who do not maintain required standards.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave, and paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager