Branch Manager

F.N.B. Corporation•Raleigh, NC
•Onsite

About The Position

The Branch Manager is primarily responsible for overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team. The manager oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, and ensures effective operation of branch staff and facilities. The role must adhere to FNB policies, procedures, strategies, and Core Values. All employees are responsible for serving as risk managers by understanding, reporting, responding to, managing, and monitoring risks in accordance with F.N.B. Corporation’s risk management program. Compliance with applicable regulatory laws and company procedures is required. FNB does not provide employment-based visa sponsorship; applicants must be legally authorized to work in the United States.

Requirements

  • High school diploma or GED.
  • At least 3 years of job-related experience.
  • Excellent management skills.
  • Excellent written and verbal communication skills.
  • Excellent organizational, analytical, and interpersonal skills.
  • Excellent customer service skills.
  • Ability to use a personal computer and job-related software.
  • MS Word: basic proficiency.
  • MS Excel: intermediate proficiency.
  • MS PowerPoint: basic proficiency.
  • Nationwide Mortgage Licensing System and Registry identifier is preferred but will be required.

Nice To Haves

  • Bachelor of Arts or Bachelor of Science degree preferred.
  • Experience in a related position.
  • Knowledge of banking audit policies and procedures preferred.
  • Nationwide Mortgage Licensing System and Registry identifier preferred.

Responsibilities

  • Generate high-value customer relationships through sales leads and outbound calling to establish new customers and retain and expand existing relationships.
  • Participate actively in the community and execute and coach sales strategies to achieve financial goals.
  • Incorporate FNB digital products and services into customer interactions.
  • Use FNB-approved branch technology to enter and maintain effective data quality for referrals, customers, and applicants.
  • Manage the completion and lifecycle of new and existing relationships according to consumer bank standards.
  • Manage and coach the branch team and facility to ensure operations meet FNB standards.
  • Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
  • Ensure the branch meets quality standards through direction and coaching of the branch team.
  • Maintain operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
  • Assign operational responsibilities to the team and perform operational duties as needed under established policies and procedures.
  • Perform other related duties and projects as assigned.
  • Understand, report, respond to, manage, and monitor risks encountered in daily work as required by the F.N.B. Corporation risk management program.
  • Comply with regulatory laws and company procedures.
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