Branch Manager

Fast Auto Loans • Phoenix, AZ

3d

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed.

The role requires comfort with leading a team and being accountable for results, setting clear expectations and addressing performance directly, discussing payments with customers, working in a structured, metric-driven environment, and managing multiple priorities in a fast-paced setting.

Successful Branch Managers consistently hold coworkers accountable, coach and develop team members, address issues directly, maintain organized daily operations, take ownership of results, and drive improvement.

Requirements

• High school diploma or equivalent.
• Ability to work scheduled hours, including Saturdays.
• Valid driver’s license and reliable transportation.
• Successful completion of pre-employment screening.
• Comfort leading a team and being accountable for results.
• Comfort holding coworkers to clear expectations and addressing performance directly.
• Comfort having direct conversations with customers about payments.
• Ability to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

• Oversee the branch’s overall performance, including sales, collections, and team development.
• Lead a small team and drive daily execution to meet results.
• Coach and develop team members to improve performance.
• Set clear expectations, hold coworkers accountable, and follow up consistently.
• Address performance issues quickly and directly.
• Handle customer conversations related to payments when needed.
• Maintain structure and organization in daily operations.
• Take ownership of results and drive improvement.

Benefits

• Majority company-paid health, dental, and vision coverage.
• 401(k) program.
• Company-paid life and disability insurance.
• Two weeks of paid vacation.
• Six paid holidays.
• Two PTO days.
• Five sick days.
• Monthly bonus potential.
• Every Sunday off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED