Branch Manager

Security Finance•Jefferson City, TN
•$20 - $26

About The Position

The Branch Manager serves as the connection between the branch, the community, and its customers. This hands-on leadership role assists customers with financial needs both over the phone and in person while leading the branch team. The manager develops, leads, trains, and manages branch employees; maintains office cash accurately and securely; and works toward branch goals while providing outstanding customer service. The role also ensures prompt and accurate completion of loan processes and income tax returns, maintains reporting, minimizes delinquent debt through collection activities, and ensures compliance with state and federal lending regulations and company policies and procedures.

Requirements

  • Previous management experience.
  • Previous customer service experience.
  • Knowledge of state and federal lending regulations.
  • A valid state driver’s license with an acceptable driving record.
  • Access to a reliable automobile for daily use.

Nice To Haves

  • Previous finance experience.

Responsibilities

  • Develop, lead, train, and manage branch employees.
  • Maintain office cash with accuracy and security.
  • Meet goals while providing outstanding customer service.
  • Ensure prompt and accurate completion of the loan process and income tax returns.
  • Maintain reporting and minimize delinquent debt through collection activities.
  • Maintain compliance with state and federal lending regulations and company policies and procedures.
  • Assist customers with financial needs over the phone and in person.

Benefits

  • Medical insurance at minimal cost to the employee.
  • Dental insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Profit sharing.
  • 401(k) with company matching.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Monthly bonus potential when the team meets branch goals.
  • Training that includes hands-on training, online training, and new-hire class orientation.
  • Growth potential and support for employee career development.
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