Branch Manager

Ballston Spa National Bank • Town of Coeymans, NY

18d • $54,080 - $73,000

About The Position

The Branch Manager is responsible for the overall success of a Ballston Spa National Bank branch through exceptional customer service, employee engagement, community involvement, and business development. The role leads branch operations and staff, supports employee development and achievement of individual and team goals, and fosters strong customer relationships while maintaining operational excellence and regulatory compliance.

Requirements

• Associate's degree in Business, Finance, Management, or a related field.
• Two to three years of banking, retail management, or financial services experience.
• Proven ability to coach and develop employees.
• Strong customer relationship management and sales skills.
• Excellent communication, organizational, and problem-solving abilities.
• Proficiency with banking technologies and computer applications.

Nice To Haves

• Bachelor's degree.
• Previous supervisory or leadership experience.

Responsibilities

• Lead daily branch operations and team performance.
• Coach and mentor employees to support their professional growth and achievement of individual and team goals.
• Build and strengthen customer relationships and ensure outstanding customer service.
• Support branch sales and referral goals and business development activities.
• Manage staffing, scheduling, and performance management.
• Participate in community and networking activities.
• Ensure compliance with policies, procedures, and regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Voluntary insurance options
• 401(k) plan with company match
• Pension plan
• Tuition reimbursement
• Paid time off
• 11 paid holidays
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree