The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. This role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches the team, holds coworkers accountable, and handles customer conversations related to payments when needed. The role requires leading a team and taking accountability for results, setting clear expectations and addressing performance directly, having direct conversations with customers about payments, working in a structured, metric-driven environment, and managing multiple priorities in a fast-paced setting. Successful Branch Managers hold coworkers accountable and follow up consistently, coach and develop team members, address issues quickly and directly, maintain structure and organization in daily operations, and take ownership of results while driving improvement.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED